Bookvip.com is an American travel agency headquartered in Miami, Florida with additional offices in Asia and Dominican Republic. The company is the leader in discounted vacation promotional packages and is also one of the fastest growing travel companies in North America serving over 1 Million customers per year. Bookvip.com offers 24 hour, 7 day per week service for its clients and are available before, during and after their trip. The company has an A+ rating with the Better Business Bureau and strives for 100% customer satisfaction. The company now has more customer video reviews than any other travel website in the world. The videos can be viewed on the Bookvip.com website under the navigational tab titled Customer Video Reviews. http://bookvip.com/sitereviews
Bookvip (bookvip.com) has 662 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Also known as
bookvip.com
Website
bookvip.com
Category
Activities & Tours
Location
Miami, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 20% of reviews.
Latest
Most recent review: August 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Our Experience with BookVIP.com was FANTASTIC! We loved the Westgate, the room was wonderful, and we had a great view! The best thing about it was that we took a VERY affordable and enjoyable vacation with BookVIP.com! Thank you, and look forward to traveling with you guys again soon!
HA
Haji
Had a great time
Had a great time! Saved tons of money.
The presentation was not very aggressive. :-)
BA
Bailey
Thanks bookvip!!
My name is Bailey M. I am writing this review because I have enjoyed using bookvip so much! My husband and I have taken 2 trips using them and for a couple who both work and are extremely busy they made our experience super simple and fun!! I highly recommend them!! Thanks bookvip for making our vacays that much more relaxing!!
GT
Gemini-Turk G.
Everyone was kind the trip was…
Everyone was kind the trip was affordable and the food and drinks were great
GP
Georgette P.
Very nice place to stay.
Very nice place to stay.. friendly staff clean loved it plan to visit again.
BM
Bri M.
I updated, issue resolved.
Update: I received a call from the general manager who was extremely apologetic for the mishap. She upgraded our room at another hotel that serves breakfast and even moved our reservation to the day prior ao that we could more easily add a day to the end. Can't wait!
booked a "free" vacation through a friend who had recently become a travel agent for Oct. 4-7, 2019. Paid my fees and booked the reservation no problem.
Upon booking a flight separately, the only arrival date available is one day prior to my reservation. No problem, I'll just book an extra day. I called BookVIP in July, and they told me to contact the hotel directly to add additional days.
I called the hotel and they have no record of my reservation. I called BookVIP back, and they said "Oh, we don't send reservation info until 30 days before." Again, no problem, I'll call again within 30 days.
September 6, I call the hotel, still no record of my reservation.
September 10 I call BookVIP, "Why doesn't the hotel have my reservation?" "Oh, we will send that now and it will update within 24 hours"
September 12 (48 hours later) the hotel still has no record of my reservation.
I'm less than 3 weeks from my travel date and still have no idea if I have a place to stay. WORST EXPERIENCE EVER.
MA
Maureen
Wonderful vacation
Wonderful vacation! The resort was beautiful, safe, clean and plenty of food options. Our family enjoyed our stay and will definitely return.
TS
Trashiva S.
Book V.i.p was beyond amazing
Book V.i.p was beyond amazing. Very cheap deals on a quality hotel room .
My suite was a dream .All staff members were friendly, and we had a great time ...