Shaterraln M.
Great experience!
I had a pleasant experience with Bookvip.com and I was pleased with my vacation, my checking, my booking and everything! I hada great vacation and I would definitely use Bookvip.com again!
Bookvip.com is an American travel agency headquartered in Miami, Florida with additional offices in Asia and Dominican Republic. The company is the leader in discounted vacation promotional packages and is also one of the fastest growing travel companies in North America serving over 1 Million customers per year. Bookvip.com offers 24 hour, 7 day per week service for its clients and are available before, during and after their trip. The company has an A+ rating with the Better Business Bureau and strives for 100% customer satisfaction. The company now has more customer video reviews than any other travel website in the world. The videos can be viewed on the Bookvip.com website under the navigational tab titled Customer Video Reviews. http://bookvip.com/sitereviews
Bookvip (bookvip.com) has 662 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Showing 495 reviews with 5 stars · Clear filters
Shaterraln M.
I had a pleasant experience with Bookvip.com and I was pleased with my vacation, my checking, my booking and everything! I hada great vacation and I would definitely use Bookvip.com again!
MARGIE
Bought a vacation package, then received a phone call from them at a later date saying that the adults only resort was changing to a family resort. We have no interest in the family resort, but they took care of us offering some other awesome packages.
Response from BookvipSep 30, 2016
Hi Margie, Thank you for your email and valuable feedback and completely understand. AM Resorts this summer decided to switch Secrets Playa Bonita Panama (Adult Only) to their Dreams (family) brand, however, all their services remain the same except they allow children now. Unfortunately, this decision out of our control and hopefully you will travel again with us in the future! James Colligan Owner BookVIP.com
Michelle Mahs A.
We took a chance while scrolling through facebook on an all inclusive trip for 2 with Bookvip.com. The trip was more than we could have ever dreamed of. I asked several people that we met and they were paying 4 times the price that we did for the same number of days! Secrets Resort in Punta Cana was the most beautiful, clean and friendly place that we had ever visited. We have traveled to many all inclusive resorts including Sandals and the Palace Resort lines. Secrets was a slam dunk!
Response from BookvipSep 28, 2016
Hi Michelle Thank you very much for your feedback on the Secrets Punta Cana and giving us a try! Our customers love the 24 hour all inclusive and adult only aspect of the Secrets Resorts not to mention the top level service and a variety of the a la carte restaurants. BookVIP is the exclusive provider of promotional packages with Secrets. As you mentioned, on Expedia, a 5 night Secrets All Inclusive for 2 adults in January would be $2750. At BookVP with our exclusive promotional packages you will save up to 75% which comes to approximately $2000 in real savings! We urge everyone to compare our prices with the retail travel sites. Thanks again! James Colligan [email protected] Owner
Joann F.
I had not one unfulfilled expectation. Everything went exactly as promised, no hidden fees, and not one glitch. My family and I had a wonderful time...thank you for the experience.
Response from BookvipSep 28, 2016
Hi Joann. Thank you very much for the feedback and as an owner, nothing we love hearing more than about the experiences and great memories we are able to help create! James Colligan [email protected] Owner
david W.
Such a great experience
Brenda F.
Had a very good experience with bookvip have been sharing it with so many people.
Response from BookvipSep 21, 2016
Thank you for your feedback Brenda as nothing makes me happier than when customers recommend BookVIP to friends/family as a true testament of their experience! James Colligan [email protected] Owner
wesley S.
We were very skeptical at first but as we moved forward with the booking process and communication with the resort and agents, the worry became less. Overall we had a wonderful experience, the resort Secrets Papagayo is an excellent place to stay. Would definitely book with bookvip.com again.
Response from BookvipSep 21, 2016
Thank you for your feedback Wesley. It's always great to hear how people enjoyed their vacations and I am sure Secrets Costa Rica was incredible! Some of our customers like you are skeptical at first because our prices are 70% to 80% below regular travel sites like Expedia & Trivago. As you know, the reason you can save up to save 70% off the retail rate on the promotional packages because the resort's are subsidizing the cost of the vacation in exchange for meeting the eligibility requirements and attending the promotional resort preview. BookVIP is the largest provider of promotional packages which exclusive deals you can not find anywhere else. As one of the fastest growing companies, this forum is very important to me as an owner as we are always looking to hear from our customers and improve. I am also very proud, we have more customer actual video reviews than any other travel site http://bookvip.com/sitereviews
Melissa B.
Everything was exactly as described.