BookvipReviews of bookvip.com

Worse than Bait and Switch! Travel Bookings was the entity listed on my credit card, when I reserved hotel rooms, and charged $216. The phone 888-849-7541 was for Bookvip.com who answered. They're located in Suite 700 #0033 at 601 Brickell Key Dr Miami FL 33131. Sent them my small claims summons via certified mail, which they refused. This is how unscrupulous companies work; though I booked the hotel through Unsold.com, Travel Bookings got my $216 that I booked thru Unsold on 2/2/2021. My reservation given was Confirmation # 61405. On 5/22/2021 after many emails, that reservation was cancelled and re-booked. I needed to change to USA, and created a Charleston, SC booking for 8/23 to 8/26/2021. The confirmation # 69509 and reference # PHXGF4 was the new reservation. Then UNSOLD stated they could not honor my reservation and the hotel said they never booked anything and never heard of UNSOLD.com. By twisting up names, using shell companies, BOOKVIP.com gets away with cheating consumers. I now have added $45 for a summons I thought would help me obtain my refund, but I could not afford a process server in Miami. So please refund the $ 216 paid on 2/2/2021.

Bought a vacation package for Cancun Mexico. In May 2022 they said I have 18 months to use it, I called, and isked if I can switch to a vacation in the US, they transferred me to Monster reservations, they gave me a package to go to taihi village Nevada, I paid another $261.45, the next day they emailed me the confirmation #, and dates, when I called the resort in Nevada it doesn't exist, it's fake. ..they're lairs they're thiefs. I have the proof of what I paid.

I attempted to book a vacation almost 6 months in advance and was told they could not accommodate any of my date requests after already paying for it. I requested the refund within my rights of $1,515 on 11/11/22 and still nothing as of 11/28/22. I've called multiple times and continue to be told someone will call me back with no contact over and over. UPDATE: Someone then tried to have my TRUE review removed but I provided trust pilot with all my information and lookie here.... the review stands. Here are the facts.... I purchased a package through Bookvip on 11/5/2021 for $1,515.00 only to be told they couldn't accommodate any of the dates we wanted to travel. I asked for a refund immediately and was told they would call the resort directly to see if any dates were available which there weren't as of 11/6. Here are the multiple calls I made to 877-744-8992 following the refund request to check on status over and over again. 11/6 spoke with Eric 11/6 spoke with Daniel 11/11 affiliate ID 4483377 told me the original refund request wasn't submitted correctly and redid it. 11/20 spoke with Jen 11/28 I attempted to call corporate but they do not have voicemail nor live answering parties, I then searched for management members and emailed the entire management team about the refund owed 11/28 Submitted online reviews of the company because of the refund still owed 11/29 Received a phone call from a manager apologizing and telling me the refund was processing and asked me to take down my review. I advised that I wouldn't as I wanted to ensure other people knew what they were getting into with regard to fighting for a refund. She then offered me a "discount" card of $500 to try and remove the review. The discount card is JUNK with no real value. I ultimately decided I wanted to ensure a true review. 11/29 Received refund of $1,515.00 on my card after 23 total DAYS!!! There you have it!

The people behind it (not allowed to mention name here, but you can research yourself) seems to have run a similar scheme before under unsold.com. Unsold.com took payment for hotel vouchers, but never provided the service. They advertised heavily on Facebook and Instagram for customers to buy hotel vouchers. Shortly after, they announced that they are out of business and the vouchers cannot be honoured. Emails to customer service remain unanswered. Still awaiting refund of two hotel vouchers, totalling EUR 511. Official complaints filed with the Florida Attorney General's Office and the FBI. This man/ company needs to be stopped!

And yet another update! Trustpilot who we are supposed to trust are now demanding that I remove the name of one of their co-owners who was involved in Unsold.com to protect Bookvip's "interests". This person has numerous interests in companies that hide behind each other, go bankrupt owing innocent people money and now Trustpilot is protecting them! Shame on all concerned. The warning remains the same people! Beware of dealing with a company such as Bookvip.com as at least one of their owners is scrupulous at the very least. Hopefully Trustpilot will be content with that option now that the culprit's name has been removed! Further update - well, there is no update! One of the owners and his cronies do not care about their customers. Once they have your money then all bets are off! BEWARE of this company.... read the negative reviews and work out the truth for yourselves! Made bookings through Unsold.com for 3 vouchers to Queenstown in New Zealand - a total of $1098. Have since found out that they have gone "bankrupt" and despite logging my details on what is left of their website no refund has ever been received. Subsequently found out that they share the same ownership as BookVIP.com and even they are not easy to deal with as it is hard to try and contact anyone. Obviously do not want to deal with current or former clients! Surprises me that they are obviously happy with all the negative comments that they are getting and I will continue to post my honest opinions on an organisation that is hiding from their obligations. I have only just begun what will now be my personal crusade against both companies and I will not stop until a full refund is received! All that people want is to get back their hard earned money. Do the right thing! An update - they now deny that they have anything to do with each other! Maybe they need to talk to the person who set up Unsold.com and is currently listed as one of Bookvip.com co-owners and see what he has to say for himself. As I said before - I will not stop!

Fraud company with a shell. I am utterly disgusted that bookvip and unsold share the same owners. the latter has gone 'bankruptcy' and has me suffer a huge loss. The statement on my charge is also bookvip and yet when I tried to contact them, bookvip denied their association with unsold.com. Anyway I've submitted dispute to my bank and visa.

Bookvip seems to be connected somehow with the bankrupt online booking agency Unsold.com. When I tried to call Unsold at the telephone number listed on my credit card statement (1-888-849-7541) my call was automatically forwarded to an operator at Bookvip. That person claimed they were not associated with Unsold and could not help me obtain a refund for prepaid services sold by Unsold. I don't know what connection Bookvip has or has had with Unsold but considering how everyone who booked with Unsold has lost their money I would exercise extreme caution before booking anything with Bookvip.

The worst business I’ve ever been associated with. We happily scheduled a vacation in late summer with them for February school vacation. We booked ski passes and other activities for $2000+ dollars (and our children, 9 and 11, were so excited). Exactly 1 week before our check-in, BookVIP called to let us know that it was canceled. We called the hotel where we were supposed to stay and they said there is vacancy, but at $1600 more (3 nights). Thanks for ruining our family vacation and wasting thousands of my hard earned dollars BookVIP. Shame on you