BookFuelReviews of bookfuel.com

Response from BookFuelAug 29, 2017

Thank you for taking the time to write this review Mica! It was a pleasure working with you, and we hope to work with you again in the future!

Response from BookFuelAug 23, 2017

Thank you for taking the time to write this review Lee Ann! You were absolutely wonderful to work with!

Response from BookFuelAug 23, 2017

Thank you for the wonderful review Mary! We appreciate your endorsement and recommendation, and we look forward to working with you on your new book!

Response from BookFuelAug 23, 2017

Hello Clare, We appreciate you taking the time to write a review, and we wanted to address your concerns. At BookFuel, we are a service provider that helps produce professional books for self-published authors, and to date we have helped over 1,100 authors successfully publish their book. However, BookFuel does not own a software service though, so we are unsure of what software you are referring to in this review? We would love for you to clarify this further, and you can call us at 888-960-0442 so we can discuss your concern in more detail. We have staff members available to take your call between 8:00am and 5:00pm, Monday-Friday. When you call the number listed above, someone will always answer during those business hours. If your call comes in after business hours, a member of our team will reach out to you the next business day. We pride ourselves on having the best customer service in the self-publishing industry, and we've accomplished this by maintaining exceptional communication with all our authors throughout the entire publication process. To date, we have more 5-Star reviews than any of our competitors, and this Trust Pilot review page contains over 65 reviews endorsing our industry leading customer service team. We will be investigating your project, because we take every review seriously, and we will be contacting you with further questions regarding your experience. Sincerely, -BookFuel Publishing

Response from BookFuelAug 9, 2017

Thank you for taking the time to write this review Ms. Hightower! We are thrilled you love your finished book, and we really enjoyed working on your project!

Response from BookFuelAug 7, 2017

Hello Joe, BookFuel takes every review seriously, and we wanted to respond to your recent review. We will be looking into your project to investigate your experience. We pride ourselves on having the best customer service in the self-publishing industry, and as of today on this Trustpilot page, 63 of our 88 reviews have been 5-Star reviews. This is a credit to how passionate we are about providing exceptional customer service to the authors we serve, and we are always looking for ways to improve. We'll be looking into your project, and please don't hesitate to reach out to us if you have any questions. -BookFuel Publishing

Response from BookFuelAug 7, 2017

Thank you for taking the time to review us Rochelle! We look forward to working with you for your next project!

Response from BookFuelJul 11, 2017

Thank you for taking the time to write this review Dr. Wynee! It was a pleasure working with you, and we really appreciate the recommendations to your friends! We'll be excited to work with you on your next project!