BookFuelReviews of bookfuel.com

I purchased a Book Publishing package (£299 one-time fee) from BookFuel, coordinated with Global Publishing services. The package advertised the following: • Thorough review of the manuscript • Formatting and layout to International Publishing Standards (IPS) • Publishing on Amazon and Kindle • Unlimited revisions and modifications • Print-on-Demand setup • Secure author portal access • Full ownership rights • Multiple formats: eBook, paperback, hardcover In practice, these commitments were not delivered as described. Over a period of approximately two months, the project experienced repeated delays, missed deadlines, and four deadline extensions. Communication was polite, and I dealt directly with Frank Riley, who cited an unexpected technical mishap during final formatting that required restarting the work “from a new baseline.” This explanation is inadequate for several reasons: • A full restart suggests the original process lacked proper version control or quality checks • A “final-stage” failure contradicts the claim of a thorough manuscript review • The delivered files are print replicas, not functional publishing formats • The outcome did not reflect international publishing standards, nor multi-format readiness I thank Kevin Butler for the book facsimile of the cover I designed; but at the end of this process, the files provided were not usable for readership standards, so my manuscript is now in a worse position than when I began. I am rebuilding the project independently using a different publishing route. Any prior uploads are defunct for my current needs. While explanations were offered and assurances of supervision were made, they did not translate into reliable delivery. I cannot confirm that the advertised services — including unlimited revisions, proper formatting, or multi-format preparation — were meaningfully fulfilled. The only value gained from this experience was learning how to avoid similar arrangements in the future. I would strongly advise authors to be cautious of bundled publishing packages that promise comprehensive outcomes at low cost. In fairness, this service may be adequate for very simple projects e.g. text-only book with no design complexity. However, if your work is creative , includes images, alternating formats, visual structures, or requires real understanding of ebook versus print-specific formatting, I would not trust any service to manage Print on Demand if they are unable to reliably deliver functional ebook files. Based on my experience, I would not use these services again. In my opinion, authors’ money is better spent on trusted independent professionals, direct publishing tools, or causes that demonstrably return accountability with value.

Very dissatisfied with their service. The editing job was poor, leaving several misspelled words, wrong spelling of words, and improper placement of punctuation. These issues continued right up until the final edit, and when I pointed out the one error, I was told it was up to me to fix. On several occasions, when I sent in questions, I was told I had to email someone else, rather than my contact forwarding the email, or finding the answer for me and replying. Over all, terrible customer service. I will not be using them again.

My experience with book fuel is one, my very first publishing experience and I commend bookfuel for being one of the few if not the only self publishing company that allows clients to make payments as they go. That is an awesome opportunity afforded to those of us who are unable to pay up front. However, the process is stretched entirely too far out. Things that other publishing companies would have completed in a matter of weeks, took Bookfuel months with the same quality results. Two, the payment services needs serious upgrading. One should NOT have to go through Paypal to retrieve payment nor wait FORTYFIVE days to retrieve a physical check, not in this modern day and time. There should be an option to collect royalties as a direct deposit. Also, clients are unable to monitor their book transactions in real time. This becomes a trust factor due to if a company isn't recognized for having the financial responsibility to provided royalty payments electronically via direct deposit, how could your company be trusted to provided the correct stats month by month? You are not allowing the customer/client the ability to regulate their own sells. I will NOT use Bookfuel to publish any of my future pieces. I will actually be happy to come to an end of our contractual commitment.

I was pleased with Book Fuel up until the time for my 90 days of Social Media. All the information in my one phone call went so fast that it went way over my head. I have since found other authors being promoted on Facebook but mine is not. I had 90 days of free social media promoting was started before a long weekend. In the meantime, I am totally lost; I feel that since my book is now published, I have now been shoved to the end of the line.