BookDeal.com Reviews | Read Customer Reviews of bookdeal.com

BookDeal.com Reviews | Read Customer Reviews of bookdeal.com

BookDeal.com reviews

295 approved reviews, newest moderated first

Aysha K.
Sep 23, 2022
Very fast and easy transaction,
Very fast and easy transaction,, thank you! Quick and easy process, thank you
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Julie
Sep 22, 2022
Fast payer and no change from quote
Fast payer and no change from quote, thank you!
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luke R.
Aug 29, 2022
No payment after 9 business days…
Books delivered on 08/17 and remains processing for ten business days now, even though 5 days was promised on website. No payment yet. Be aware that payment may be v delayed.
Response from BookDeal.comSep 2, 2022
Hello Luke, Thank for leaving a review about your recent experience, we're sorry that it's not in line with what you were expecting. We are sorry for the delay regarding your payment for deal 266804727. Under normal circumstances the processing time is 5 business days however, please understand that there’s longer processing timed during peak buyback season such as the beginning of a semester. Your buyer has closed your deal on 8-30-2022 and we issued payment same day at midnight. For any concerns or questions you can email [email protected]. We hope that you will use BookDeal again in the future. Best wishes!
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Ashley N.
Aug 21, 2022
No responses after I sent $106 worth of…
No responses after I sent $106 worth of books and I haven’t received my money. 266797094 That’s my book deal number. What a scam. This is awful terrible. Such a shame.
Response from BookDeal.comAug 25, 2022
Hello Ashley, Thank for leaving a review about your recent experience, we're sorry that it's not in line with what you were expecting. We've taken a close look at your case, and it seems like you received the payment of $106.80 on 8-22-22 Midnight. Please understand that payment is issued after the deal gets delivered and processed. We do not let our buyers keep the books for free. Should you ever have a problem please don't hesitate to contact us at [email protected]. Best wishes!
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jess
Aug 9, 2022
DOES NOT PAY
Sent book a month ago, the book got delivered 3 weeks ago, and haven't been paid. I've tried reaching out 3 times regarding this now and no one will get back to me. DON'T USE Deal Number: 266783154
Response from BookDeal.comAug 9, 2022
Hi Jessica, Could you provide your deal number so we can check it? Best Wishes! Hi Jessica, Thank you for providing your deal #. According to our records, the payment has been sent on August 10, 2022. If you need further assistance, please let us know. Best Wishes!
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Rachel
Aug 9, 2022
I sold my last year's college textbooks…
I sold my last year's college textbooks and got paid $237. So happy to get some of my money back, hopefully the next owner will make a good use of them!
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Eva S.
Jul 25, 2022
Refuse to pay even though they received my books
This group received my books 14 days ago. They still have not paid me, even though I have requested payment via Venmo. I agree with the previous review, I followed thru on my part and sent the books immediately. DO NOT use this group, they will not pay you in a timely manner even though they have your merchandise. This company just needs to admit they are unable to get your money in time. They didn't get my money to me until 7 business days later, which was detrimental to me. No communication. They need to admit this and learn to communicate with all customers.
Response from BookDeal.comAug 1, 2022
Hi Eva, Thank for leaving a review about your recent experience on 7/24/22(Sunday), we're sorry that it's not in line with what you were expecting. We've taken a close look at your case, and it seems like you received the payment of $ 94.84 on 7/25/22(Monday), but you wrote this review on 7/24/22(Sunday). Your book was delivered on 7/15/22, and you received the payment after 6 business days. We're kindly asking you to be patient, as shipping delays can occur. You will receive an email as soon as they arrive at the destination. In the meanwhile, feel free to contact us through email - we'll reply promptly. Best wishes!
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Camelia
Jul 9, 2022
Straight forward buyer
Straight forward buyer, book arrived money came through
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