BookDeal.comReviews of bookdeal.com

Response from BookDeal.comMar 15, 2025

Dear Kathy, We sincerely apologize for the inconvenience you experienced while trying to access our website. There was a temporary SSL issue, which has now been fully resolved. We appreciate your patience and understanding. Regarding your Deal #267032442, we have received confirmation that your book has been successfully delivered to the buyer. The deal has been processed, and your payment is scheduled to be issued on February 28, 2025. If you have any further questions or concerns, please don’t hesitate to reach out. We truly value your trust and appreciate your business. Best regards, BookDeal Customer Support

Response from BookDeal.comFeb 7, 2025

Dear Andrea, We sincerely apologize for any frustration this situation has caused. Based on our Book Condition Guidelines, the book buyer reported that your book had cover damage, moisture damage, and page damage, which resulted in the adjusted offer. As a standard policy, if you would like your book returned, we kindly ask for a $5 return shipping fee, as the buyer has already covered the prepaid shipping costs for the initial shipment. We understand this may not be the outcome you expected, and we truly appreciate your feedback. If you have any additional concerns, please don’t hesitate to reach out—we’re happy to assist in any way we can. Best regards, BookDeal Customer Support