Book2park Reviews | Read Customer Reviews of book2park.com

Book2park Reviews | Read Customer Reviews of book2park.com

Book2park reviews

138 approved reviews, newest moderated first

PJ
Jan 18, 2017
Book2Park Services
This was our first time to use the Book2Park service. We'll definitely use it in the future!!! Shuttle times worked out very well for us. Drivers were very courteous and seemed to be safe, conscientious drivers - and that's important in DFW traffic!!! Highly recommend Book2Park.
Response from Book2parkJan 19, 2017
Dear PJ, We greatly appreciate you taking the time to write a review of the services you received. We are happy to hear that you were satisfied with your experience and we look forward to serving you again soon! Regards, Book2park.com Customer Experience Team
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Thomas
Jan 18, 2017
Birmingham Ramada Parking
Ramada Inn BHM is a great place to park when flying out of Birmingham. Safe and inexpensive. Shuttle drivers are responsive. Quick drive both ways.
Response from Book2parkJan 18, 2017
Dear Thomas, We greatly appreciate you taking the time to write a review of the services you received. We are happy to hear that you were satisfied with your experience and we look forward to serving you again soon! Regards, Book2park.com Customer Experience Team
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Quang T.
Jan 18, 2017
Great value
Hassle free reservation. Great value.
Response from Book2parkJan 18, 2017
Dear Mr. Quang, We greatly appreciate you taking the time to write a review of the services you received. We are happy to hear that you were satisfied with your experience and we look forward to serving you again soon! Regards, Book2park.com Customer Experience Team
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Kevin H.
Jan 11, 2017
Worked great!
I checked prices at the last minute (20-30 minutes before needing to park). Was able to compare different parking lots and prices for covered vs. non-covered parking. We got a really good rate for covered parking near O'Hare and the shuttle was very quick and dropping us off and picking us up 17 days later. I highly recommend!
Response from Book2parkJan 18, 2017
Dear Mr. Hassall, We greatly appreciate you taking the time to write a review of the services you received. We are happy to hear that you were satisfied with your experience when parking at our partner lot Holiday Inn Rosemont Ohare and we look forward to serving you again soon! Regards, Book2park.com Customer Experience Team
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John H.
Dec 20, 2016
Hassle free for a nominal charge!
Hassle free Excellent service for nominal charge. Shuttle service to/from airport was very reliable. Couldn't have ask for a better experience. Used them out of Chicago. I would definitely recommend this service to all my family and friends!
Response from Book2parkJan 18, 2017
Dear Mr. Haddack, We greatly appreciate you taking the time to write a review of the services you received. We are happy to hear that you were satisfied with your experience when parking at our partner lot Holiday Inn Rosemont Ohare and we look forward to serving you again soon! Regards, Book2park.com Customer Experience Team
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Jay H.
Dec 5, 2016
Waited 1.5 hours for shuttle
Will NEVER use this service again! Called several times before after an hour the lady told me he was on the way. Worst service EVER!!!
Response from Book2parkJan 18, 2017
Dear Mr. Hall, We truly apologize for the inconvenience you experience when parking at the DFW Hotel and conference center. We have communicated with our partner the DFW Hotel in order for them to take action and avoid this from happening again in the future. Since we value you as our customer and care for our satisfaction, we have issued a partial refund of what you paid and have honored you with a special discount to give us a second opportunity to make things right. Regards, Book2park.com Customer experience Team
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Chia
Dec 4, 2016
Great Prices! Very Safe and Reliable Services
I am so glad I found Book2Park. What a Great Service for an Awesome Price. The DoubleTree Sterling VA Shuttle Driver, departing for and arriving at IAD was so very, very, very Helpful and Pleasant. The Hotel Front Desk Staff was so Gracious and Kind. I returned from my trip and found my car was safe and sound. Will be a repeat customer for years to come.
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Pat and Carol T.
Feb 14, 2016
Great customer service handling unexpected event
We just got back from a 2 week vacation in Hawaii. We arranged to park our car at the Travelodge hotel in Brookpark, near Cleveland Hopkins airport. Everything went as planned for parking our car and getting to the airport for our outgoing flight. 2 days before we returned, Book2Park was informed that the Travelodge was shut down for an unexpected reason. They immediately e-mailed us, told us to take a taxi to pick up our car (they would re-imburse us for the taxi). They then followed up with a phone call to make sure we saw the e-mail. My wife found out that the mayor of Brookpark was threatening to tow the cars, so we had friends pick the car up early. Book2Park paid for the taxi to our house and refunded our 2 week parking fee because of the unexpected event. In my mind, the way a company handles unexpected events provides the true measure of a company and Book2Park did everything they needed to do to handle this situation. Thanks Book2Park!
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