Kirstie A.
Very happy with boody
They are a great selection of products and a good customer service team

Make yourself comfortable.☁️ Underwear, loungewear and apparel🌱Certified Organically Grown Bamboo Viscose🌎 Proudly B Corp and 1% For The Planet
Boody US (boody.com) has 429 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Kirstie A.
They are a great selection of products and a good customer service team
Meg
Excellent customer service. Prompt, friendly and immediately resolved product issue. Dedicated staff and wonderful quality products with great company mission. Appreciate emphasis on safe non toxic clothing’s good for the environment and also exceptional customer service at reasonable prices
Mister H.
My wife loves the fit and comfort of your underwear, and I love my sleep set (I have 2.). I prefer boxer briefs that have a fly, so I buy mine from Bombas. They are similar though have no bamboo content. I am saturated with marketing from Boody on social media. If it wasn’t a business I’m perfectly fond of, it would be annoying I have to say. Only the density, not the products. I bought my wife a v neck jump suit. After we determined she’s Large not a Medium, we ate both really happy with it. The only think I dislike about the Boodiverse is Shop-Pay shop.com. It’s a real step down from everything else about Boody. They are grossly disrespectful of customers BY DESIGN. Give them the boot as soon as you can.
Tracy R.
Exchange was easy. One item sent incorrectly but CS fixed the issue immediately. I previously ordered from Parade (loved their fun colors) but the went out of business. Read reviews of Boody and decided to try. Love my new panty provider as they fit so comfortably. No roll down, stay in place.
Robert
I love these bras. I have two t-shirt bras, a racer back and now a full bust wireless. They fit beautifully and feel amazing on my skin. Great service; quick shipping. Mary Lou Minor
PATTI J.
I experienced an issue with a purchased bra, but Boody’s customer service was excellent. Their replies were prompt, helpful, and professional, and my issue was resolved from start to finish within a couple of days. I really appreciated how easy they made the process.
Response from Boody USMay 13, 2026
Hi Patti! Thank you so much for your kind feedback. We’re sorry to hear there was an issue with your purchase, but we’re really glad our Customer Care team were able to assist you quickly and make the process smooth and easy! Providing smooth, comfortable and professional support is very important to us, so it’s great to know your experience reflected that. We truly appreciate you taking the time to share this and for your support. We can't wait to provide more of our signature Comfort again in the future. With Gratitude, ~Team Boody
Chrystyna
Absolutely the best product and customer service! Went above and beyond to fix a very minor issue. I’m a customer for life!
Response from Boody USMay 4, 2026
Thank you so much for your kind words! We’re absolutely delighted to hear you had such a positive experience with both our products and Customer Care team. It truly means the world to us to have you as part of the Boody community 💚 With Gratitude, ~Team Boody
JM in Tennessee, U.
Everything about my order was wrong. Wrong size, wrong colors, wrong items, wrong number of items. Plus the company claims to be Australian but the packaging is Chinese. Fooled by China again. How sustainable can a company be when it’s manufactured in China?
Response from Boody USMay 1, 2026
Hi Jessica, We’re very sorry to hear about your experience and that your order was not correct. This is not the standard we aim to deliver, and we completely understand how disappointing this would be. We can see you’ve already been in touch with our Customer Care team, and this has been escalated so we can carefully investigate what went wrong during fulfilment. We also want to acknowledge your comments regarding manufacturing. We're an Australian brand with our head office in Sydney. Our products are designed in-house and are manufactured in China, Vietnam, and India. We work only with carefully selected partners who meet strict environmental and ethical labour standards, and we’re committed to responsible production and transparency across our supply chain. This information is openly available on our website, including our FAQ and Supplier Code of Conduct. We’re sorry again that your experience did not meet expectations, and we appreciate you taking the time to share this feedback. With Gratitude, ~ Team Boody