Boo BearReviews of boobearfactory.com

Thank you so much!! It was a great gift for my girlfriend!!

I ordered roses for my girlfriend’s birthday a week in advance and chose this company because they offered a specific delivery date. Despite my request, support replied days later saying they couldn’t deliver on time. I canceled, but they still delivered the flowers the day after the birthday — completely useless. Customer service is slow, unresponsive, and not client-oriented. Luckily, I paid with a credit card and got my money back. Don’t waste your time — order elsewhere.

I’ve never had a worse customer experience. I purchased bouquets for both of my daughters for Valentine’s day. The flowers arrived droopy, damaged, and unsalvageable, and one set was delivered 5 days late. I pursued their customer service team for 5 months - they asked for photos several times (which I had) , then said they were handling it, etc. and finally came back with the offer of a credit - as if I would do business with them again. I don’t usually write reviews but when an experience is this bad, I feel like I have the obligation to warn others. They are scammers.

Doesn’t arrive on the date you select. They won’t refund you. Wont come with a card to write anything on. They are scammers. Do not buy from this company

My husband ordered some blue roses for our anniversary. They however did not arrive the date that was requested because they needed ID verification. In all my years of online shopping not once was my ID ever requested. The flowers arrived yesterday evening and they are not in a box fit for flowers. The box had holes punched all around it and they cam with no wrapping to protect the flowers themselves. The flowers are all wilted and I am hoping that being in water will help them revive but I am not sure since all the ends are dried up.

My husband ordered 50 long stem roses for me on Mother's Day and they were all damaged! The tops of the roses dried up and they all died the next day.I called the company and sent them the pictures as soon as I unpacked the whole box. I have not heard back from them.

Order #10596 I ordered a bouquet of 50 white roses for my wife for our 12th wedding anniversary. Then I changed my mind because I wanted to order from another company. I asked customer support to cancel the order one week before delivery, they said they can't cancel the order because they printed the label and I agreed. But the flowers never arrived. Sad. They are scammers, forever! My order number is Order #10596 Long Stem Roses | Harvested Fresh, Delivered Fast, and Ready to Last × 1 White / 50 Stems / Long *24 Inches* $165.00 Subtotal $165.00 Shipping $11.99 Taxes $0.00 Total $176.99 USD Never order from these scammers.

I ordered flowers for Mother's Day, expecting them to arrive on Mother's Day as promised. When I checked the tracking first thing that morning, the only update was that a label had been created on the day I placed the order—no movement, no delivery window, nothing. I called customer service to get clarity and was told they should arrive that day, but they couldn’t give a time. Hours later, I called again and was told the flowers would be delivered through Grubhub, which made no sense to me. Then, even more hours passed before I got a call saying the flowers I ordered were actually out of stock, and I could choose a different one. I declined because the specific blue flowers I ordered had sentimental meaning for my mother. Instead of making things right, they told me I’d receive the flowers two days after Mother’s Day. I asked for a discount due to the delay and poor communication, and was told I’d only get one after my order was delivered. When the flowers finally arrived, I contacted them again and was told I’d receive a discount “soon.” It’s now been a week, and they finally sent me a code—for $7 off. That’s unacceptable given the hassle, the missed occasion, and their complete lack of accountability. Their customer service is unprofessional and unhelpful. This was my first and last time ordering from them. I wouldn’t recommend this company to anyone.