Boo BearReviews of boobearfactory.com

I needed something so special, I shopped for weeks. My sister in law of almost 50 years unfortunately was just diagnosed with cancer. I didn't want flowers again...or chocolates...or balloons. But it also VERY IMPORTANT be Made in America ( I am boycotting china) I found BOO BEAR. You guys have delivered to her a teddy bear that filled her heart with love. Precious. You guys are the best. There are no words

Scam site.. they will take all of your money while shipping a fraction of the order wish I saw trust pilot before ordering...

Why why why didn't I look at the reviews!! Bought 50 short stem Roses for Mothers day for my wife. Waited till Wed to order to make sure fresh as possible but time to deliver..they arrived on time. Saturday but the roses were dead..dried out leaves and what should have been Red Roses were dark almost black petals. $179 Total. How in the Ef do these people stay in business? I was assuming they specialized in business of selling ROSES..they should have fresh flow of ROSES..and a good system. I have bought roses from around the world and all were Fresh and Beautiful. NOT THESE!!! WOW! I will put in a credit card dispute. I am wondering who runs this. You do not give a flyinf out of anything.. 75% 1 stars??? REALLY? The roses I received if you put in a Vase at a Store with a FREE sign..no one would take them...for Free. The leaves are so dead dried they are falling off.

Ordered roses for Mother’s Day they were beautiful Mom loved them

Terrible experience with this company. I specifically requested May 3rd for the delivery date, and was even emailing them to confirm it would be delivered on that date. When I heard no follow up from them, I sent a email to cancel my order on the 4th. I get a text on the 5th saying they don’t deliver on those dates, but will send it out on the 6th. By that point I had already gone to a local shop to get what I needed and told them I no longer needed their order and to cancel it. They said their courier doesn’t work on weekends. Then why do you have weekend dates as a delivery option if you don’t have a courier on those days? They insisted there was a no-refund policy and tried to push for me to receive the shipment regardless. All I got was the good ol’ “I’ll talk to my manager and have them contact you”. There was no manager follow up and I was aware of that — it was just a way to get me off the phone. Shortly after, I still got a confirmation email that a shipping label was created with FedEx, so they’re still trying to push delivering it regardless. I ended up filing a dispute with my bank for the charge.

I ordered for birthday 2 dozens Roses they came on time and how ordered. However, Roses conditions was very poor and not fresh at all.and not matched the picture.. I tried to reach out customer service but hey ignored my request.

Ordered roses and teddy bear came on time and she love it...

If I could give them a negative star I would. Absolute worst service ever! Not only did I call for same-day shipping they shipped it two days late. Blamed me for not opening the box to care for the flowers so they can't take them back. Emailed & Called customer service for 2 days, Never got a response via email or call. Finally got in contact with customer service, Asked to be transferred to a manager and She was very rude. She Was not able to fix my problem, offer ant solution and basically told me that it was my fault that there were no notes in my order. Please don't get scammed out of $200 like we did. QUALITY AND CUSTOMER SERVICE IS AN F.