BON PERGOLA Reviews | Read Customer Reviews of bonpergola.com

BON PERGOLAReviews of bonpergola.com

4.7151 reviews
Garden & Landscaping
22600 Lambert Street, Suite 708, Lake Forest, California

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BON PERGOLA

About BON PERGOLA

Smart Shopper’s Choice for Pergolas Looking for a sturdy, affordable, and reliable pergola? Choose BON Pergola—the ultimate choice for smart shoppers. Our pergolas are built to last with top-quality materials, ensuring you don’t need to worry about warranties. Durability and craftsmanship are guaranteed, making it a no-brainer for savvy buyers. Our competitive pricing means you’re getting the best deal without sacrificing quality. Plus, we offer exceptional customer service, always ready to assist with any questions or concerns. Join the growing number of smart shoppers who trust BON Pergola for a seamless experience from start to finish. Our combination of unbeatable quality, great prices, and outstanding customer service makes us the ideal choice for anyone looking to invest in a pergola that will last for years. Contact us today to learn more about our pergolas! BON Group: We have been manufacturing top quality components for over 40 years and outdoor aluminum pergolas for over 10 years. Premium quality parts are simply part of our standard.

BON PERGOLA (bonpergola.com) has 151 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: bonpergola.com
Website: bonpergola.com
Category: Garden & Landscaping
Location: Lake Forest, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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BON PERGOLA reviews

Showing 129 reviews with 5 stars · Clear filters

Tina W.
Jun 26, 2025
Great customer service
Great customer service
Response from BON PERGOLAJun 26, 2025
Hi Tina, Thank you for the review! BON Pergola
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Inga K.
Jun 2, 2025
Perfect pergola
This is great extension to patio. Easy to install. We really enjoy it. Bought it with shades, which works perfect for sunny or windy days.
Response from BON PERGOLAJun 2, 2025
Hi Inga, Thank you for the review! Feel free to let us know if you have any questions.
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Dave
May 27, 2025
13x19 Ver 2.0
Went with the Villa 2.0, mainly because it could span the full 19feet without a center post. Overall, the unit is great and delivery was quick. I did have an issue with the screen having a small tear in it, seems the packaging could have been done better. I contacted customer support, within a week I had a repalcement screen. The support was great and responsive!!! Couple things, 1) The 13x19 is big and heavy. On the delivery luckily the driver helped unload. If I was doing again I'd upgrade the delivery. 2) Assembly, 4 of us did the complete install (not including the blind) in under 4 hours. Have several ladders to make it easier. 3) If ordering the screen, the instructions as a bit laking, I found several versions of the instructions and used all of them. Once I figured it out it was pretty easy. The finished product is really nice! Feature set is excellent and the company was great to work with. I would definitely recommend them to anyone buying a pergola like this.
Response from BON PERGOLAMay 30, 2025
Hi Dave, Glad everything goes well! We will sure improve our instruction better. Doing that day by day. We will be here to help if there is anything needed.
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Nelson
May 14, 2025
great service always!!
great service always!! Attttt
Response from BON PERGOLAMay 15, 2025
Hi Nelson, Thank you for the review! We will be here to support! BON Pergola Team
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Martina S.
May 13, 2025
Always there to help with support
Always there to help with support
Response from BON PERGOLAMay 15, 2025
Hi Martina, Thank you for the review. Doing our best as always! BON Pergola Team
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Laurel
May 9, 2025
Thoroughly impressed.
I had been shopping around for Pergolas and reached out to multiple companies for quotes. David was the first to respond and answer my many technical questions and help tailor my pergola to exactly what we wanted. I found his responses quick and detailed and paired with the best quote, it was an easy choice going with Bon Pergola. We even ordered a 5'x7' shed in addition. Shipping was quick and with two doors damaged during transit, they offered to replace them ASAP without hassle. I highly recommend this company becasue of their beautiful products and incredible customer service!
Response from BON PERGOLAMay 10, 2025
Hi Laurel, Thank you for your feedback! We are doing best everyday to make sure everyone is enjoy the process go getting their pergola and shed! Let us know if you have any questions. BON Pergola
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Mike B.
Apr 29, 2025
great quality
great quality, very happy with pergola.
Response from BON PERGOLAMay 15, 2025
Hi Mike, Thank you for your review! Let us know if you need any support. Looking forward to some great pictures if any. BON Pergola Team
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customer
Apr 25, 2025
The delivery just happened today but…
The delivery just happened today but the customer service and support has been incredible.
Response from BON PERGOLAApr 28, 2025
Hi Lauren, Thank you for your feedback. We are always trying our best! Let us know if there is anything we can help with.
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