BON PERGOLAReviews of bonpergola.com

Great pergola build and customer service.

Everyone was great in assisting me with my screen replacement. I’m very happy with the Weather proof Pergola. The lighting is great and the unit is built well.

Besides the extremely good looking and well constructed Pergola the staff who assisted me from purchase to installation was amazing. This is a very good company with an obvious culture that wants to please the customer.

Good solid aluminum pergola, well made. Great and friendly customer service.

We Love Our Villa Pergola! My husband and I couldn’t be happier with our new Villa Pergola from Bon Pergola! It looks absolutely amazing in our backyard—modern, stylish, and super high-quality. It’s everything we ever wanted. We went from wooden deck to pavers and added a pergola to protect us from the Chicago sun. It has completely changed how we use our outdoor space, and we’ve already gotten so many compliments from friends and family. We installed it ourselves with no problem! During the building process, we experienced extreme heat, to wind and sand storm, yet the pergola held - even though we have yet to anchor the legs to the footing! The instructions were clear, everything was well-packaged, and they even held the delivery upon request until we finished our pavers. Bon’s customer service has been incredible too. From the start of our project, prior to purchasing the Villa Pergola, we asked if we needed a footing and if there was an option to change the color of the lights that came with the pergola. Jeff was very knowledgeable and upfront about the requirements even though we expressed we were hoping we didn’t want a footing. Bon ended up supplying us with the lighting color we wanted and walked us through how to change it. Anytime we had a question, someone got back to us quickly and was super helpful and friendly. They also replaced the heater that it came because it was broken even though we were in receipt of the heater for over a month (without opening). It’s so nice working with a company that actually cares about their customers. If you’re thinking about getting a pergola, we highly recommend Bon Pergola. The product and the support are incredibly amazing!

After spending a lot of time in researching custom motorized pergola contractors and other off the shelf pergola brands like Hanso, Pergolux, Luxury Pergola, Ovia and a few others I finally decided to go with Bon Villa Pergola. What led me to this choice was the price, availability of the customizations related to the height, smart sensors (rain/wind/sun etc.) and wide variety in motorized screens. Their installation instructions can be better but they are very responsive to the text/call based support requests and questions. They also didn’t try to sell me their most costliest models as they understood what I was looking for. I will strongly recommend them based on my personal experience with them.

Awesome support for any questions.

Fast shipping and reasonable pricing. Overall a great product.