Bonefish GrillReviews of bonefishgrill.com

This is our go-to restaurant in Las Vegas for a delicious, unrushed dinner, especially to bring our guests. Reservations are easy to make & confirm. We enjoy being served by our regular waiter, Ben, who.us always professional, pleasant, attentive & helpful. The wait staff are equally friendly & professional. The food has been consistently well prepared & delicious, with very generous portions. The selection of choices is varied. The food is always delivered in a very timely fashion. The Manager, Chelsea, greeted us warmly & told us that if she could make our visit more pleasant, to let her know. She came by our table several times. Dr. Mitchell Forman 702-354-6234

We when here back in the summer. We got up left. We decided to give it another try. Still bad. Service we the worst. I saw people sending back food also. We couldn’t get waited on at the bar either. We sat down Wehrmacht out waiter came over I told about our last experience and that made not difference. Long story short we paid for our drinks and left. And I waiter did not care. NEVER AGAIN

Visited Bone Fish in Collierville TN on 1/27/24. Ordered the Fish and Chips and when it came out I tried to cut it with my fork and it was tough and rubbery. I then cut a piece out of middle and bite into it and instantly spit it out. Was all rubbery. Didn’t make a scene or nothing just let the waiter know and told him I could not eat this. He offered me to order something else but I declined because at this point I had lost my appetite. When bill arrived item had been removed. I paid the total bill that remained and even tipped waiter well. My major complaint of the whole ordeal was that no manager approached me during our whole meal. No one ever came back after the initial waiter apologized. Only to drop off bill and some deserts we ordered to go. Poor management experience!

Service was excellent. Most servers try hard to be nice and pleasant. Sara, on 1/25/24, in Belair, Md, not only looked like a nice server, she was just that. Showed up quickly, suggested all the good stuff. One member of our party was hard of hearing. Sara was more than gracious to his needs. Next time we visit Bonefish, we well call ahead to see if she is working.

For the past eight years, I have been living several miles from Bonefish on 75th St. and Cortez. I along with at least nine of our extended family, eat there only occasionally because, the food is excellent, but, it is always uncomfortably cold. The staff says they know about it, but can’t control the temperature, even the many fans have to stay on. As it was in the 50s today in Florida, my guests and I thought we’d give it another try. Even wearing our winter clothes we were chilled. Also, the restaurant was quite empty. Perhaps others also feel it is not a cozy winter destination?

Stood in line for 60 minutes 12/02/23 to purchase $100 gift card( 2 bonus cards included)! One greeter seating people, answering phones and handling my transaction so I was patient. Then I spent a fortune to mail the cards with tracking. Recipients were delighted and went to their local Bonefish Grill in Ocala only to discover that the gift card had been declined without explanation. I contacted the place where I purchased the cards. On hold for over 30 minutes to speak to the manager who preceded to tell me he was busy and to send copies of my receipt and he would get back to me. So after having waited with no response I sent the information to the main service department, and still have not heard anything back. I am beyond disappointed with this company.

The food was phenomenal and the staff was very friendly and kind. We’re celebrating our 39th Wedding Anniversary. Thank You for everything

I am deeply disappointed with my recent experiences ordering food from bonefish. This is the second time I have ordered from them, and both times the quality of the food has been nothing short of horrendous. Firstly, let's talk about the Imperial fish. I don't even think it was fish. It felt like I was biting into a piece of brick! The texture was so tough and chewy, and the taste was nowhere near what it should be. I was expecting a delicious, tender fish, but what I received was a complete disappointment. Next, the Cajun pasta. I was excited to try this dish, as I am a fan of Cajun flavors. However, the pasta was absolutely horrible. The flavors were off, and the overall taste was just plain awful. It was evident that no effort was put into ensuring the quality of this dish. I have decided that this will be my last time ordering food from [Restaurant Name]. It is clear that they do not prioritize serving quality food to their customers. I strongly believe that they need to shut down until they can improve their food quality. I hope that this review serves as a warning to others who may be considering ordering from bonefish. Save your money and your taste buds, and find a different place that values the satisfaction of their customers.