Bonefish GrillReviews of bonefishgrill.com

Bonefish use to be our fav place to go. Last time we went the food was completely mediocre. This time, horrible. Ordered draft beer to start evening but was told it was out of stock. Asked and was told the other draft beers available. Server came back and said that selection was also out. Seriously? Ordered bone-in pork chop special with a fontana cheese Marsala sauce. Received three pieces of dry over cooked tenderloin pieces which nothing on top. Pieces were inedible. When I addressed the issue was told the menu had changed but the menu they gave me had the bone-in item. The mgr said they had bone-in available and when served it had no Marsala sauce either. We should have been comped something but got nothing. Probably never go back. This was our fav place. Issue occurred in Gainesville, Fl location.

Bonefish Grill (Clearwater location) consistently has delicious food, and extraordinary staff. Their main priority is making the customer happy … and it shows. I’m a weekly regular for curbside pick-up and VAL always makes picking up my dinner a great experience. She is professional, friendly, polite and a Superstar.

service has gone downhill. After a terrible mother's day brunch experience in which we were at the restaurant for almost 3 hours (even though we had a reservation). We had received a $25 gift card for our trouble but it was only good for a later date. My wife and I went back for brunch and were among the first there. Took quite a while to get our food. Both of our orders had missing items. Won't be going back anytime soon.

The grouper was tough. Overall the food was average at best. My guest and I voted, we would never return When you spend $150 including tip on a meal w/o drinks, one expects to leave saying, that was the best meal, can’t wait to go back. Through the years, I have always been able to tell if a restaurant is struggling and then it Closes. Sad, Sorry :(

Total trash restaurant now. Wife and I went because it USED to be a great restaurant. We got fish and chips at the Loveland, CO location. It was so damned greasy, I have never eaten anything so greasy in my life, but the taste wasn’t horrible so I made myself down it. As I write this I sit curled up in the fetal position on the toilet hoping to extricate this demon from my carapace. Horrible pain. God awful. I will NEVER EVER visit Bonefish again in my entire life. Awful. Whoever is the CEO should be removed. Running a once-good restaurant into the ground. I am in so much pain.

The food was good, but the service was horrible. We waited forever between courses, and the server did not check in to see if we needed more cocktails, water, etc. The bill would have been more for her and her tip, as well as Bonefish Grills' bottom line, but she never checked in with us to see if we wanted "another round". We let her know we wanted dessert, but with few options available, she still took more than 15 minutes to check back with us on our orders. I have been a server, and as a result, I'm usually tolerant and tip up 30%. No way would I have done that tonight!

Dear Bonefish Management, I am writing to express my disappointment and frustration with the recent experience I had at your establishment. As a regular customer of Bonefish and someone who lost his wife recently after 40 years, sometimes I dine alone. I was shocked and dismayed by the way I was treated when I requested to sit in a booth. Upon arriving at the restaurant, I politely asked the hostess if I could be seated in a booth. I made it clear that I was willing to wait for a booth to become available, as I understood that they might be occupied at that moment. However, I was taken aback when the hostess outright refused my request, stating that booths were reserved for parties of two or more. I find it highly unfair and discriminatory that I was denied the opportunity to sit in a booth simply because I was dining alone. This policy seems to imply that solo customers are less deserving of comfortable seating options, which is both discourteous and alienating. To make matters worse, the response from your management was dismissive and unhelpful. Their suggestion to make a reservation next time if I wanted to be accommodated completely misses the point. Dining alone does not make me any less of a valued customer, and I should be able to enjoy the same seating options as any other patron without having to jump through unnecessary hoops. I have always appreciated the quality of food and service at Bonefish, which is why I have been a loyal customer for years. However, this recent incident has left a sour taste in my mouth. I believe it is important for businesses to treat all customers with respect and equality, regardless of their party size. I kindly request that you review your seating policies and train your staff to be more accommodating to solo diners. By doing so, you will not only enhance the experience for customers like myself, but you will also foster a more inclusive and welcoming environment for all. I hope you take my feedback into consideration and take the necessary steps to address this issue. I look forward to hearing from you regarding the actions you will be taking to rectify

Celebrating my granddaughter’s birthday and being my first visit to Bonefish I decided on my all time favorite, Crusty Shrimp. First of all let me say the service from our lovely lady server was excellent, she did a fantastic service. Then our food came from the kitchen, and I was surprised because this was not how I enjoy shrimp. The eight large shrimp were heavily, heavily battered and fried dark and long enough to be tough. I have learned to enjoy shrimp fried in a very, very light batter and just barely golden cooked, not over cooked to toughness. The first shrimp I ate, the remaining seven I peeled off all the batter, but they were still tough. Not wanting to be a standout I choked them down, I was hungry… So, I guess I’ll certainly not do the fried shrimp again at Bonefish.