BondelArt that makes you smile.Hand-drawn pet portraits made with love and care.The most exceptional customer care you'll ever find.
Bondel (bondel.co) has 376 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Daniel F.
I’m very pleased with the final result. I worked with Andrew who was satisfied only when I was satisfied. They work with you until you feel they have it right. What I received was a portrait of my best buddy of 15 years.
Stephanie P.
Communication was awesome and portrait turned out great. Shipping was not good. For the care put into the making of this, for it to be shipped in a paper bubble mailer was disappointing. Our package arrived with multiple holes and tears in the packaging. We are lucky there was no damage to the canvas. It really needs to be cardboard wrapped for Shipping
Response from BondelDec 12, 2025
Thank you so much for your kind words about the portrait and communication, we're thrilled you loved the artwork! We’re truly sorry to hear about the condition of the packaging upon arrival. Your feedback is incredibly valuable and we take it seriously. Please rest assured that if there had been any damage, we would have immediately sent a free replacement, your satisfaction is our top priority. We’ve identified that this specific type of bubble mailer is used only for our smallest canvas size, as per the fulfillment center’s default protocol. However, based on your feedback, we’re already reviewing this with our team to ensure better protection moving forward. Thank you again for your trust, and we’re so happy the painting will have a special place in your home! 💛 Bondel Team
Jeff H.
What an amazing customer centric experience and what a great product! Communications with them was fast, efficient and they really listen to your feedback when finalizing your print. If you can upload a photo you can create a heartfelt masterpiece.
Patricia
I can not say enough great things about this company. From the ease of ordering to the amazing customer service (and I do mean amazing!) to the finished product is unlike anything I have experienced in a very long time. I cannot recommend them highly enough! I have posted the pic of my dog on FB and referred many friends to Bondel. I have also ordered another picture of our other dog for my husband. THANK YOU BONDEL !!!!
sherri M.
The piece of art was way beyond my expectations...I am so happy with it...they designed it to my exact desire...I have a huge painting that is priceless to me because I love my pet...Shelby...beyond words! The colors are absolutely beautiful and it looks just like my dog!!! THANK YOU SO MUCH !!!
Debra S.
The portrait is beautiful! The entire process was so easy, from uploading photo to artist’s proofs, one revision & magic! It’s a gift to my son and I’m sure he’ll love t! Thank you!
Liz D.
I think these are the BEST Christmas gifts I've ever given! Can't wait for my sons to open these up on Christmas.
Mr. GARY L.
Great experience with the company. Easy to order and I received several updates during the process. The picture was wonderful and on time.
