Bought bolt.new, worked on website for 2 days
All tokens and even subscription vanished along with my website.
Has been 1-2 weeks and have yet to hear back from customer service except from there AI bot telling me "there's no evidence of you ever having a subscription"
AH
Ashauna H.
I wasn’t impressed with the software…
I wasn’t impressed with the software but the customer service was FANTASTIC. I requested a refund on a Sunday and a REAL person responded within 3min. My refund was given in less than 24 hrs w such a friendly person.
Once they get the bugs worked out, I will definitely come back to them again.
BK
barak K.
Potentialy good app, bad costumer support and features
The good- nice interface, most of the the time easy changes can be applied. best suited for engineers or simple creations.
The bad- token usage and costumer support. I have a problem with connecting to GitHub and therfore tracking chnages of the project. tried to reach them about a month now, nothing happened. Really frustrating since the agent makes changes it doesnt explain beforehand and now i'm in a neverending loop of trying to fix things with him. On the other hand, my credit card expired- I got 3 emails from them whithin a day.
AM
Attoumani M.
Fuir de toute urgence
J’ai payé pour mon projet, mais cet outil consomme mes crédits sans jamais réellement exécuter ce que je lui demande. On a l’impression d’une arnaque bien ficelée : le projet n’avance pas, et je me retrouve à payer en continu, comme une vache à lait.
JA
John Alex T.
Helpful but Unreliable
I was working on a dashboard using the paid plan, and after making just one change the entire interface broke, leaving only scattered icons. I spent hours trying to restore the original design but could not. The experience was very frustrating. The flashy YouTube videos make it look perfect, but in reality it can be disappointing.
I first rated it one star, but later updated my rating to three. Despite its issues, it still helped me once I stopped relying on it fully and instead used it for smaller tasks step by step.
JC
Jacky C.
worst AI tool ever used in 2025
worst AI ever used in 2025
I used the bolt.new last month, ran out of tokens, and then switch to $50 month plan, found the AI experience was not that well. I wanted to cancel the subscription, but the website told that once the subscription was cancelled, i would lost all tokens, unfair, right?
then I downgraded to $20 monthly plan and I now it is Aug , I found the website did not allow me to cancel, either error or not help at all. I sent mail to the ask for cancellation, only got AI response, not helpful at all.
so if you guys are still in business, please help to cancel my subscription. it is not big money, but your way of deal with clients won't make you successfully or rich.
reached support in discort, the feedback is I have to pay $20 for another month.
I have to pay $70 for one day usage.
here is their reply
"Right now the system can’t cancel an active plan mid-billing cycle so the $20 plan will continue until the end of this month THEN after that you can cancel completely and you would need to delete your own account as they have no responsibility to do so"
I belive it is robbery.
AM
Anton M.
Bolt has stolen 10M tokens
I got a bug when Bolt was changing LLM model and because of their update - 10M tokens vanished from my account (it was simply zeroed) in 1 second. Support is ignoring for 4th day. Very bad experience comparing to Lovable.
KH
Kristel H.
Great code Vibing tool
Great code Vibing tool, works great with a lot of intergrations. Especially when you follow the documentation and there is great help on discord if you're stuck. They also do a lot with feedback you deliver and it's been improving tremendously over the last half year.