Boho Beach Hut Reviews | Read Customer Reviews of bohobeachhut.com

Boho Beach Hut Reviews | Read Customer Reviews of bohobeachhut.com

Boho Beach Hut reviews

656 approved reviews, newest moderated first

Jac F.
Sep 30, 2024
Cheap Chinese JUNK
Cheap Chinese JUNK. Do not buy from this company! I'm sorry I didn't read reviews. Saw they had a USA address so thought I was safe, but it's just a message machine. No refunds allowed! Do not buy anything from these people.
Response from Boho Beach HutJan 9, 2025
Dear Jac, Thank you for sharing your feedback. We’re sorry to hear about your dissatisfaction with your experience. Unfortunately, we are unable to look into your specific order because you did not respond to our request for additional information, such as your order details. Without this, we are unable to verify your purchase or provide a resolution. While we are based in the Reno-Tahoe area, we work with manufacturers globally to offer unique styles to our customers. We regret that this was not clear and that your expectations were not met. If you’d like us to assist you further, please contact us with your order details, and we’d be happy to review your concerns. Best regards, The Boho Beach Hut Team
Report
Grace G.
Sep 29, 2024
I am sorry I didn’t read reviews before…
I am sorry I didn’t read reviews before buying from this company. I was so excited as I love the styles here, but it took them more than a week to even ship, then when I emailed to cancel, they immediately shipped the item like I didn’t try to cancel. Then when it arrived it was too small and really poor quality fabric, like it would tear if I looked at it wrong. Immediately emailed to get return shipping label. A back and forth for a week with Xiara( what a waste of time) told me not only do I have to pay to return, I don’t get my money back. They only offer store credit. Why the hell would I want something else made of crappy fabric from the same Company. Terrible business choices on their part. I don’t see this company being in business for long at all.
Response from Boho Beach HutJan 9, 2025
Dear Grace, Thank you for sharing your experience. We’re truly sorry to hear about the issues you encountered with shipping, cancellation, and the quality of the item you received. We understand how frustrating this must have been and regret that our return policy did not meet your expectations. While our return policy offers store credit, we recognize that this may not work for everyone. Your feedback about the fabric quality and return process is important to us, and we will use it to review and improve both our products and customer service. Thank you for bringing this to our attention. Your input helps us identify areas where we can do better. Best regards, The Boho Beach Hut Team
Report
Jody M.
Sep 28, 2024
No stars is more appropriate
No stars is more appropriate. Junk quality, and sizing is WAY off. Can only return for store credit, if you pay for your own shipping. Scam store. Im aware that you can return an item for store credit within 45 days. I didn't want anything. Your response is over 4 months late.
Response from Boho Beach HutJan 7, 2025
Dear Jody, Thank you for sharing your experience with us. We’re truly sorry to hear that our products and services did not meet your expectations. Providing quality items and a positive shopping experience is very important to us, and we regret that you were dissatisfied. We wanted to clarify that our return policy allows customers to return items for store credit within 45 days of delivery. Unfortunately, it appears your order is now past the 45-day return period. However, had the return been initiated within the policy timeframe, we would have gladly accepted it in accordance with our return guidelines. Regarding your concerns about sizing and product quality, we take your feedback seriously and will forward this to our team for review. If you’d like to discuss your specific order further or explore potential solutions, please feel free to reach out to us at [email protected]. Thank you for bringing this to our attention. Your feedback helps us grow and improve, and we appreciate the opportunity to address your concerns. Best regards, Customer Support The Boho Beach Hut Team
Report
Lynley S.
Sep 15, 2024
Don’t do it!
My dress didn’t fit right and they wouldn’t give me my money back. I paid to send the dress back and decided I guess I would try something else but unfortunately the items came and the quality is terrible and the 3 dresses have an odd smell. This stuff is from China and I’m not wasting anymore money buying from them. The quality is terrible for the price I paid. Please don’t waste your money!
Response from Boho Beach HutJan 12, 2025
Dear Lynley, Thank you for sharing your experience with us. We’re very sorry to hear that the items you received did not meet your expectations in terms of fit, quality, or overall satisfaction. This is not the experience we strive to provide, and we regret any inconvenience caused. We understand your frustration with our return policy, which offers store credit instead of refunds. While this policy is outlined on our website, we recognize that it may not align with everyone’s preferences. Additionally, your comments about the quality and odor of the dresses have been noted, and we will share this feedback with our team to address these concerns and improve product standards. Your input is valuable to us as we continually work to enhance our offerings and customer experience. Thank you for bringing this to our attention. Best regards, The Boho Beach Hut Team
Report
Katya Z.
Sep 14, 2024
Awful quality
Awful quality! Can't return for a refund, only for store credit but there's literally nothing that you can buy there that would be acceptable. Fabric is cheap, thin and see-through, threads sticking out. Poor fit, I wear size S, ordered an M and it was still small. Don't buy
Response from Boho Beach HutJan 9, 2025
Dear Katya, Thank you for sharing your feedback. We’re sorry to hear that the item you received did not meet your expectations regarding quality and fit. Unfortunately, we are unable to look into your specific order because you did not respond to our request for additional information, such as your order details. Without this, we cannot verify your purchase or address your concerns effectively. We aim to ensure all items meet our quality standards and provide clear sizing guidance through our size charts. Your feedback is valuable to us, and we will use it to review and improve our offerings. If you decide to provide your order details, we’d be happy to investigate the matter further. Best regards, The Boho Beach Hut Team
Report
leigh A.
Sep 14, 2024
Cheap Chinese junk with a sucker punch…
Cheap Chinese junk with a sucker punch of no return, just store credit. Boo-Hoo is more like it.
Response from Boho Beach HutJan 12, 2025
Dear Leigh, Thank you for sharing your experience. We’re sorry to hear that you were dissatisfied with your purchase and our return policy. Unfortunately, we are unable to look into your specific order because you did not respond to our request for additional information, such as your order details. Without this, we are unable to verify your purchase or address your concerns. We strive to provide transparency about our policies, including offering store credit for returns. Your feedback is important to us, and we will review it carefully to improve both our products and customer experience. If you would like us to investigate this further, please provide your order information, and we’d be happy to assist you. Best regards, The Boho Beach Hut Team
Report
Deana Tweed E.
Sep 7, 2024
Buyers beware
Buyers beware! this is a horrible site. overpriced and poor quality clothes. i never received a order number and i need to have it to return the clothing AND i have to pay to return AND they don’t give money back only credit! I am so disappointed that i did not do my research .
Response from Boho Beach HutJan 12, 2025
Dear Deana, Thank you for sharing your feedback. We’re sorry to hear about your dissatisfaction with your experience. Unfortunately, we are unable to look into your specific concerns because you did not provide the requested order information. Without this, we are unable to verify your purchase or assist you with your return. Our return policy, which provides store credit, is outlined on our website, and we encourage customers to retain their order confirmation emails for reference. We understand how frustrating this situation has been for you and appreciate your feedback as it helps us improve. If you can provide your order details, we would be happy to assist you further. Best regards, The Boho Beach Hut Team
Report
Oksana K.
Sep 6, 2024
Worst Quality/ No refunds
The quality for a $45 dress is like a $5 Shein dress, no returns! Only store credit and you need to ship it back by yourself at your expense! Worst experience ever.
Response from Boho Beach HutJan 7, 2025
Dear Oksana, Thank you for sharing your feedback. We’re truly sorry to hear that your experience with our dress and return policy did not meet your expectations. Providing quality products and a positive shopping experience is very important to us, and we regret that you were dissatisfied. We want to clarify that our return policy, which is outlined on our website, allows for store credit on returned items, with shipping costs covered by the customer. While we understand that this policy may not meet everyone’s preferences, we strive to ensure transparency and are continually reviewing our policies to better serve our customers. Regarding your concerns about the dress quality, we take this feedback seriously and will share it with our team for review. Your satisfaction is important to us, and if you’d like to discuss this further or explore possible resolutions, please don’t hesitate to contact us at [email protected]. Thank you for bringing this to our attention. Your feedback is invaluable in helping us improve, and we appreciate the opportunity to address your concerns. Best regards, Customer Support The Boho Beach Hut Team
Report