BodyLogicMDReviews of bodylogicmd.com

Aug 1st -Update to my below review- BodyLogicMD responded to my review below that they tried unsuccessfully to reach me several times. That is untrue. I received one phone message a few weeks after this review was posted. The message came on a Friday afternoon. I returned the call Monday afternoon. I spoke with Brenda and she was very helpful. She explained to me that there are two programs and to get better care and to interact with Dr Lai I should do the traditional plan. I explained my situation and expressed my concerns over the bad customer service I had experienced. She scheduled a phone call for me with Dr Lai for Wednesday at 3pm. I confirmed date and time of the call with her twice. Wed at 3pm no one called. I waited 15 min and called BodyLogic Md. No one answered so I left a message. 2 days later I received a call from Brenda the lady that helped me. She seemed to have no idea that Dr Lai didn’t contact me even though I left that information on the voicemail. I have cancelled my service with them. She said she would see if she could do something for my inconvenience. I haven’t heard back from her and I don’t expect to. Soooo beyond disappointed with this company. Literally have never had such a bad experience with a company. First Review- Let me begin with saying I had high hopes for my experience with BodyLogic. A friend of mine used them in Chicago and had a wonderful experience. They are very expensive but she assured me it was worth it. My initial contact was positive. Everyone quickly responded to me and efficiently took my information and not surprising my payment information. Communication continued to be going well through my initial sign up and through getting my blood work done. After I mailed in my blood work I thought I was going to have a zoom call with Dr. Lai who is all over the website for the Denver office. To my surprise I was on with a nurse. I never saw her face because she said she preferred not to do the zoom call and preferred just using the phone. It definitely felt less personal but I went with it. My medications and supplements came quickly and after receiving them I had another zoom follow up call scheduled to assess their effectiveness. The day of my appointment I waited for my call which never came. I called the office and they said they would call me back. No one ever called me back. I followed up the next day and was told there was a computer glitch. We made another appointment. A few days before that appointment I received a call asking if I could change this appointment because the nurse had a personal appointment she couldn't miss. At this point I was beyond frustrated and upset with my service from BodyLogic. There is a Vail location so I once again called the main line expressing my dissatisfaction and asking if I could deal with this location instead of the Denver location. The woman I talked to said she would have someone call me back. No one ever did. I ended up talking with another nurse for my second follow up call on zoom. She was helpful but once again no contact with a doctor. I am not even sure Dr. Lai exists. At this point I have stuck with this company solely because I am feeling better. I don't know how much longer I will continue with them. I would not recommend this company and would advise looking elsewhere. My friend in Chicago met with her doctor, the same doctor, each time and had very good personalized service. I expected that same level of service here but haven't had that experience at all. Definitely not worth the out of pocket expense.

I love Dr. Plucknett. The Body Logic system is frustrating to say it mildly. They just changed their patient portal making everything more difficult. Instead of segregating and itemizing my vitamins and products so I can adjust my orders when needed, they lumped it all together so nothing could be adjusted by me and then proceeded to autoship me a $300 product I did not want. They also shipped out products to me that I did not order and made me pay the return shipping for it promising me they would credit a future order for that uneccesary charge, but that was a lie. Who was I kidding that they would actually keep their word and provide me a credit. It was over $20 to ship it back! Unsatisfied with the system of it, but love my Dr. as I said.

This treatment has improved my quality of life as a woman tremendously. Fantastic option and highly recommend.

The customer service personnel were polite and and professional. I liked the doctor on my case and her assistant. The part that didn’t work out well was that there were too many moving parts. There wasn’t one person to contact who could coordinate the doctor, the pharmacy, and the other supplement suppliers. The supplements came from different places and some were automatically refilled, sent and charged to me before they were needed. On one occasion, I received an email saying that an order was ready to ship unless I emailed to stop it. I sent the email to stop it, but got the order anyway and when I wrote back to dispute this, I received no response! Considering how expensive all products are, I had to cancel my participation in Body Logic because I couldn’t afford all of these out of pocket expenses. Finally, the supplements I was expected to take were too numerous and this made it difficult to sustain the process. Thank you.

This was nothing other than an attempt to sell testosterone on a monthly basis. I was up front and said I wasn’t interested in testosterone and wanted natural supplements. They said they would run a complete panel of bloodwork; yet they didn’t even check my Vit. D levels and targeted testing not to find the root cause but to sell there product. Complete scam...Run!!

I’ve been coming to Dr. Rehman for almost 10 years and have been very satisfied with level of care to safely eliminate side effects of low hormone levels after a full hysterectomy.

Dr. Orbeck and the BodyLogicMD Team have been a life saver for me. I’ve been able to have a normal life pre and post menopause thanks to him.

I have been seeing Dr. Heidi Archer and she uses this service to keep expenses down for her clients. The supplement supply was a difficult service to use. On several occasions they sent me more supply than what I needed before my testing was completed. The testing would determine the changes that would need to be made to my supplement order and they would have already sent me a 3 month supply of the old order without asking me. I asked several time to be taken off of the auto reorder (which I had never asked to be on in the first place) and I was never taken off it. Then when I called to receive supplements within the next 10 days I was told that I needed to give them new credit card information, which I did. He said the order would go out that afternoon. I received a phone call 2 weeks later (after not receiving my order) asking for my credit card information again and that the order had not been sent out. There was no communication within the company. I have since decided that I will not use any of these services and have stopped my treatment all together because of how pathetic this company was.