BodyLogicMDReviews of bodylogicmd.com

Response from BodyLogicMDAug 19, 2021

Kristie, thank you very much for taking the time to leave us a review. It is our goal to provide quality care to each and every patient we serve. Glad to hear that your appointments have been convenient and that you are noticing a change, but sorry to hear that you've not had an easy time with communication. From what I understand you were able to speak with customer service and you should be all set now. If this is not the case please send a quick email to [email protected] so that I can further assist. Thank you!

Response from BodyLogicMDJul 19, 2021

Marie, we are so glad to hear that you are happy with the results that you've had with Dr. Rubin. That is great news! We hope that Teri was able to help you with your billing questions, but if you have additional questions please feel free to reach out to customer service at (800)595-0538. Thank you!

Response from BodyLogicMDJul 16, 2021

Irene, we are very sorry you are dissatisfied with your experience. This is not the reputation BodyLogicMD strives for. BodyLogicMD is not insurance based so out of pocket fees do apply, I hope that this was clear to you when you originally became a patient. If this was not clear I would like to discuss with you further - and I would also like to find out why you feel that your practitioner was not thorough enough. Please email me at [email protected]. We really do appreciate all patient feedback and are constantly striving to elevate the patient experience.

Response from BodyLogicMDJul 16, 2021

Janice, thank you for taking the time to leave a review, we appreciate all patient feedback and are constantly striving to elevate the patient experience. We are aware that the ordering process has changed with the implementation of our new system, but rest assured we currently looking to improve the ordering process for our patients. Thank you again for leaving us a review!

Response from BodyLogicMDJul 15, 2021

Thank you for taking the time to leave us a review - and we are with you, we love Dr. Cooper too! I am sorry to hear that you do not feel valued as a client. Our goal is to provide quality care to each and every patient we serve, and I apologize we have not achieved that standard for you. Please email me at [email protected] with any other concerns that you might have.

Response from BodyLogicMDJul 15, 2021

Lois, we really appreciate you taking the time out to share your experience with BodyLogicMD. It is unfortunate that you were not a candidate for hormone therapy, however your health is our practitioners upmost concern. As always, we appreciate all patient feedback and are constantly striving to elevate the patient experience.

Response from BodyLogicMDJul 12, 2021

Michelle, after reading your review it seems you feel our pricing is too high. BodyLogicMD is not the least expensive option for bioidentical hormone replacement, nor the most expensive option. We take pride in our network of practitioners which offers the most highly trained practitioners in the field and also offers comprehensive treatment for each individual. Additionally we work to source the very highest quality supplements and nutraceuticals available and unfortunately this often means we are not the lowest cost. We hope you make the decision to continue to invest in your health and give us an opportunity to prove it’s worth it.

Response from BodyLogicMDJul 12, 2021

Anne Marie, I noticed in your review you mentioned that you felt as if your practitioner did not listen to you and that you felt pressured to purchase supplements. I apologize, our goal is to provide quality care to each and every patient we serve. If you are willing, I would like to discuss your experience. Please contact me at [email protected], we appreciate all patient feedback and are constantly striving to elevate the patient experience.