Bodybuilding.comReviews of bodybuilding.com

Quick fast easy and friendly

Kristy applied coupon for me after purchase which was really appreciated!

Support personnel were very responsive and helpful. I got assistance after a site welcome offer coupon failed to be accepted. They followed perfectly even after an order had been made.

Item was delivered damage. New item was sent out with out issues.

5/5 doesn't seem like enough, honestly. Would give 10/5 if I could. I have always had great experiences w/ BodyBuilding.com. Great prices and I have even chatted w/ them about suggestions before ordering. Always knowledgeable and pleasant. Due to poor planning on my part, yesterday at 3:30 PM I noticed I had just one scoop of the BB sig mint chip protein left. I quickly ordered 10lb of the BB sig (5lb strawberry; 5lb fruity cereal) and was just hoping to have it by next week. By 4:25 PM I had shipping info w/ a deliver of today (9/23). Knowing how shipments work, I stopped at a local gas station to pick up a few pre-made shakes to hold me over. At 10:45 AM my shipment was delivered. 3:30 PM Thursday order. 10:45 AM delivery. Unreal. This is why I continue to shop w/ BB. Superior products (love the sig. line). Superior customer service. Beyond superior processing/shipping.

I placed a order and FedEx tracking was provided. FedEx sent a email stating that my package was delivered on 09/21/22. The package was never delivered or received by me. I sent two emails, one to Bodybuilding and FedEx sharing that I had not received anything from FedEx. Lean from Bodybuilding.com replied within minutes and wanted to confirm my shipping address. After I replied Lean then sent me another email stating that a new order was being resent to me. I was amazed at this level of customer care and support. Very rare to have this level of professionalism,quick response and resolve in today's online world. I appreciate Leans excellent results with my lost order. Thank you! Mark

My recent experience with customer service at Bodybuilding.com was awesome! I placed an order with them. It was shipped the very next day. However, according to the FedEx tracking number, my package stopped at it's 2nd destination and did not move for 4-5 days. I reached out to customer service. They informed me my package was most likely lost or damaged. They offered to ship me a replacement free of charge or issue a full refund. I chose the replacement, because i love the product. It was shipped immediately. I actually received the original package the very next day. I promptly let them know and offered to return the replacement that was headed my way. They were very kind. They told me I may keep both orders, and they asked me to please let them know if they could help with anything else!

They use a delivery company called OnTrac to deliver products. My protein powder has been sitting in a Wearhouse for a week. Now I am waiting for the company to return the product so I can get my refund. Bodybuilding .com customer service keeps hanging up and does not want to take responsibility. DON'T BUY FORM THIS COMPANY! THEY DONT CARE ABOUT THEIR CUSTOMERS.