Bob W.Reviews of bobw.co

This is a review of the BOB W Oslo Sentralen location. The price was low so we ignored the moldy shower and the broken refrigerator. Then, my significant other and I caught a pervert masturbating and filming us from another room in the hotel. We called the police, but it wasn’t enough to have him arrested. We didn’t know where he went, only that the police made him leave the building. There was no way we (or anyone) could feel safe in the room after that. We informed the hotel we would be finding other accommodation and wanted the money refunded for what was left of our stay. Instead, they decided that we were only entitled to a refund for the night it happened??? They let a predator into the hotel and when he preyed on us, they decided they had no culpability. They made it difficult for us to leave and feel safe. So, they could save cash they could have recouped with an insurance claim. Thank god we had money to book other lodging but they would have trapped someone else there in that situation. Now, I want everyone to know what kind of people these are and what kind of business they are running. Don’t stay here. It isn’t worth your safety.

Please be aware of major construction work in Bob W Sentralen Oslo. Unfortunately there is major construction work taking place directly next to the hotel in Oslo. This is not advised in their website before or after booking. This work begins at 7.30am in the morning and is actually shakes the walls making it completely impossible to sleep. While we recognise that this is not the fault of the hotel, we feel that they should have informed guests of this major work before accepting payment. We would not ever book again.

A very untrustworthy company to work with. Severe security risks towards staff and customers & discriminative managers towards employees. Unsteady working hours that surpass the legal amount and also fail to reimburse staff of any costs that have had to be paid out of your own pocket. The company is making minus so I’m not surprised and they sell the narrative of being environmentally friendly and super clean but far from the truth. If this is the future of hospitality then we are all doomed.

Stained blankets (looked like kid urine) and used dirty bed sheets. And if you complain just after opening the door and don’t want to stay anymore - you still get charged in FULL. So why take chances? I posted pictures on Google reviews. Lack of directions. The building has multiple entrances and I had a long trip. I little help in a few words in the rsvp email wouldn’t hurt nobody. At the end of the day it was my very first time there. The next thing is: no signs or notification of an elevator… After a veeeeeery long flight, my suitcase seemed a few pounds heavier and I carried it four flights up, just to find there was one! But you won’t know about it, until you go up - no sign or note about it Next is the wardrobe/close, there is just no room, because there are extra pillows and towel, that take all the space. I think that should be separate. Nowhere to put your wet coat or it would touch the pillows. You don’t want that.