Ted L.
Order parts from them and they shipped…
Order parts from them and they shipped them to the wrong address. Contacted them and they will not refund me even though I do not have the parts.
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Boats.net (boats.net) has 597 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Claim this listingAir & Water Transport · Townsend, Georgia · Since 2011
ExcellentSales 4.9

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Showing 97 reviews with 1 star · Clear filters
Ted L.
Order parts from them and they shipped them to the wrong address. Contacted them and they will not refund me even though I do not have the parts.
Consumer
Ordered a simple latch lock for outboard Can not use my boat again till this part arrives, and it’s been almost a month, with Boats.net saying each week that the parts will be delivered within 48hrs.
Joseph D.
They lie and say they have product that they don't have. I contacted to ask why it wasn't shipped and they said they are awaiting if from the manufacturer even though they said they had it available. Then they lie about the availability date and when you call them out they give nothing of value and still haven't sent the product that was paid for.
ATV Ham K.
Wrong part sent, expects me to eat 135.00+ return shipping Refund achieved, up to 45 days for a check
boston G.
Paid for 1 day shipping and they shipped it UPS ground. Don't bother to pay this, they just keep the money.
Jim L.
Slow slow shipping never will order from again!!!!!!
Curtis H.
I ordered trolling motor parts and paid for the expedited shipping on Friday. All parts were in stick according to their website at time of the order. The expedite shipping(1-3 days) is after processing per them. So on Tuesday I call to check on status only to find out one part ( seals for lower unit) would have to be ordered. I asked about the 3 day shipping and the rep offered to send what they had and ship the other ASAP. The package arrived Thursday. I called today about refunding the expedite fee and the rep tells me that they met the 3 day because after I called they shipped it and it arrived in two-days. The last package arrived yesterday Monday. Even copped an attitude when I told her it didn't meet the 3 days. Never again! Missed my tournament due to these clowns.
Robert C.
Made an order to find out three days later that it was to arrive in another week and through USPS. I needed the part before the end of the week to I reordered it with expedited shipping. The part arrived in time for when I wanted it however, BOATS.NET decided to not fully refund me for the "first order" and refused to acknowledge that I was returning the first order and not the second, shorting me about ten dollars. I'll never shop their again!