Matthew B.
No customer service
I odered some replacement parts for 9.9 4s 2000. They said they had some on hand and gave me a shipping date for one other part. Well the date came and went but I needed two of the parts, they had on hand, in a bad way. I wrote multiple emails, called several times and no luck getting through to them. I went to my bank and paid money to cancel the transaction. THEN and only then did they reply and quiet quickly too. The parts I needed were shipped out and the other part showed up in mostly a timely manner. 3☆ maybe
Response from Boats.netMar 7, 2021
Hi Matthew, We are sorry to hear about your experience with our customer service team. We apologize for not getting back to you and we appreciate your feedback. We will continue to work on improving our communication and attentiveness and we hope you will give us another chance in the future.


