Boundless TechnologyReviews of bndlstech.com

Not that I used traditional email support, but I had the official Instagram account tell me to send information regarding my order to get started on a warranty claim. They did not respond for over a month after this and still have not responded. My warranty claim happened without ever receiving a message but only after I threatened to contact the BBB. Overall a very poor experience for what I’d say is a mediocre product. Stay away from the terp pen line, their flower vapes are the only thing worth a buying.

Big-Time customer service never wavers over the years; recently sent me a part complimentary that I wasn’t even claiming as a warranty issue. Always happy with their products too and my CFX Plus is way over the top!

the customer support is really great i requested a spare part and they helped me immediately sending me in a short time from the usa to italy thanks a lot

Customer Service is extremely helpful with all issues. Devices can malfunction quite quickly. Can be one of multiple ways. Yet there is a Warranty. Otherwise, Great Device (Terp Pen's) for what they're needed for.

I had a regular terpen and I loved it let my aunt who had cancer who has since passed away borrow it while she was in the hospital. It got lost so I decided to buy a terpen XL and it sucks. Got one warranted out it works a little bit better but it still sucks.

I have bought several products from boundless and love them all had a slight issue I called and it was taken care of ty for that

Great customer service and the shipping is extremely fast. Prices are very reasonable and I had an issue with the coils and they fixed my issue no questions asked.

Customer service was ultimately excellent and Boundless really stands behind their products. I will continue to shop with BT and would recommend their products to anyone.