Boundless TechnologyReviews of bndlstech.com

Haven't replied anymore for warranties. I have around 30 pending warranties from Boundless as i am a retailer. I would not recolmend anyone to buy these prodicts anymore.

If I could give a big fat zero I would!!!!!!! I ordered these on April 29th, 2026, got them May 5th, and neither work. Cleaned it like it said and nothing. Four emails and NO RESPONSE!! These purple are huge rip off. $66.01 I have given to thieves!!! So be spreading the word to never purchase from these people so over my Facebook, Instagram anywhere they will listen.

Unfortunately, I have not had a great experience. On April 1st I received my pen and it never once worked or heated up a single time. I made sure to follow the directions and suggestions first but nothing worked. I have since reached out three times to support via emails and a ticket on the website and have gotten no response. Again I just want to exchange it for one that actually works.

My Tera from Boundless Tech. doesn't work with any batteries but theirs and one of the spares I bought from them actually caught fire. Fortunately the flame on the battery was immediately put out or there could have been real damage. Avoid!

Shit products. Will never buy again. The pen hardly works right. Coil fell apart after a few uses. I even got 2 pens and they both were the same.

They are scammers, they have several names for trustpilot, because of many red stars. Since last year I try to get my refund. I paid June and July, unsubscribed for August, my SEO check them, all fake. Money back guarantee-it is a lie. I gave them some time, then asked for refund. Emma Wilford is support agent, always promises the refund will be done. It is almost a year, I didn't get refund, nor backlinks.

This company will not get back with me on a product that will not work. Have left multiple messages. Customer satisfaction is not on the agenda I guess. Products are trash if they can’t stand by them as far as I am concerned.

What went wrong this time you ask? It would have been easier to ask what went right? Because the answer would be absolutely nothing! The warranty stated on the website and the warranty on the packaging contradict each other and basically prevent boundless technology from having to replace any of their faulty devices. The dirt pan I purchased states on the box that the warranty covers manufacturing defects and boundless technology will replace or fix the unit provides a one-year limited warranty on the unit and a 90-day limited warranty on the coil. In addition, boundless technology claims it can only honor warranties for merchandise purchased on their website all others need to return to the place of purchase. However, curaleaf dispensary in Cuyahoga Falls tells me they won't replace it. It's a bunch of double talk from both of them. Bothcura leaf and boundless technology continue to rip people off while making a fortune.