Boundless TechnologyReviews of bndlstech.com

Both my pens quit working a week after I bought them. Don't know if it was a factory default or what but they don't work.

Contacted them multiple times inquiring about parts pods, attachments foir a CFX+. Nothing, no reply, crickets.... Seems to be one of those companies who choose not does do customer support anymore.

2 stars is generous, I really should be only giving one, but I genuinely love my Spectrum. HOWEVER, just like the majority of the reviews say: the battery life on these pens is bulls**t. Well, at least the ones that haven't very obviously been paid for or written by ai. I clean my spectrum every day (sometimes every other, I'm lazy,) I treat it with care, and keep it fully charged; this "maintenance" regimen has kept my device in great condition (knock on wood.) Up until recently, my only complaint was the actual PRICE of the coils (Ceramic, NOT QUARTZ,) but I accepted that I would pay a higher price for a consistently good product, so I always purchased them directly from the Boundless website. About three or four months ago, the same exact coils I had been happily ordering for months started to fail on a more regular basis; several of them would only heat on one side, which rendered them less effective but still useable in a pinch, but several didn't heat AT ALL. So unless I get lucky and one works, or I just keep using a burnt ass coil for awhile, I can't use my Spectrum pen at all. I no longer recommend this company to my friends, but rather forewarn them; the "consistently good" product I've come to rely on has now (generously speaking) reached "inconsistently good." When I contacted customer service about this, I didn't get any reply until the third time I sent in an email; they told me to SHIP THE COILS BACK TO THEM, knowing damn well you should not ship used coils like that. PLUS I'M NOT PAYING ADDITIONAL MONEY TO SEND THEM THEIR OWN DEFECTIVE PRODUCT.

I had a regular terpen and I loved it let my aunt who had cancer who has since passed away borrow it while she was in the hospital. It got lost so I decided to buy a terpen XL and it sucks. Got one warranted out it works a little bit better but it still sucks.

Terp pen Xl came with a bent receiver and had to be bent back to turn on. Product is alright just annoyed I had to fix my brand new pen.

Received a defective product :( I was excited to receive my coils as I got a pen gifted to me but unfortunately, my two pack was defective. Since it was only $12 or something I didn't bother complaining. It just feels cheaply made.

My pen is blocked I can see the smoke at the coil fully charged but some how it’s plugged no draw? Plus Messing will this I lost the cap. About 1week old

I don’t want to only give one star because I have pitched multiple terp pens in the past and they were great! Just have to keep them clean and keep the coils changed, but I recently bought a new one and it doesn’t even work! I fully charged it and the coils do not heat up at all