Shaun
Boundless is the best
Warranty replacement was fast and seamless!
Response from Boundless TechnologyJan 10, 2022
Thank you very much for the kind feedback! Please reach back out if you need any further assistance.
Boundless Technology has been manufacturing vaporizers since 2016 with a focus on providing high quality wax vape pens and dry herb vaporizers. We always strive to create innovative technology that keeps portability, subtlety, and effectiveness at the forefront. Every vaporizer we sell is backed by a 3 year warranty for peace of mind.
Boundless Technology (bndlstech.com) has 275 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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275 approved reviews, newest moderated first
Shaun
Warranty replacement was fast and seamless!
Response from Boundless TechnologyJan 10, 2022
Thank you very much for the kind feedback! Please reach back out if you need any further assistance.
DeannJ
Bought the item as a Christmas gift for one of my son's. It came quickly and well packaged
Response from Boundless TechnologyJan 11, 2022
We thank you for your support and please feel free to reach out if you need any further assistance.
Vince
Good company and good products but after using the terp pen xl It was making me sick turns out that the rubber gasket they use for the cap to put the concentrate was heating up whenever I was taking hits I was getting really weird vapor taste then I smell the cap and smells really rubbery I took it off to smell it and sure enough it smelled like burnt rubber if your gonna use the terp pen xl I recommend you take it off this is a big problem and believe it's something they missed when making this product
Response from Boundless TechnologyJan 7, 2022
Sorry to hear about this and we'd like to see if there is anything we can do. Please email at [email protected]
Diana
My terp pen stopped working, but Boundless had a new one in my mailbox in less than a week's time. Their customer service was quick and easy to deal with. This is not my first time dealing with them, but the experience is consistently positive, pretty much flawless!
Response from Boundless TechnologyJan 4, 2022
We appeciate the feedback and thank you for the kind words! Please reach out again if you need any further assistance.
Paul G.
I must say I was very excited to finally find a pen size device that I could use with my concentrate. But reality soon set in. Pro fast to charge. Portable Easy of use, just inhale. Awesome! Reusable. Cons: The battery will last you approximately one evening. Plugs up on first use. So sad! If reviews were based on ease of use and portability you would love this device. However, if you were hoping to inhale your concentrate you might want to select another device. If the inhale component battery cover was larger in diameter this thing would work like a charm.
Response from Boundless TechnologyJan 4, 2022
Hello Paul, sounds like you may need a replacement if the pen is only lasting one night. Please email me at [email protected] for further assistance.
Kim B.
I was truly amazed how quickly my concern was addressed. Above and beyond great customer care. I thank you.
Response from Boundless TechnologyJan 4, 2022
Happy to help! Please reach out again if you need any further assistance.
Steven
Hi bought my vaporizer from another site and it arrived dead upon arrival. I figured it would be a huge hassle getting it replaced under warranty. I contacted Boundless and within an hour I had a tracking number for ny replacement which was delivered the following day. Impeccable customer service in an industry where it is normally non existent. Thank you Boundless.
Guest
Delivery was very fast but unfortunately the pen doesn't seem to work very well. It just barely starts to grab up the concentrate before it shuts off. I maybe need to practice? I had a friend get one and hers worked great. Mine isn't even close.
Response from Boundless TechnologyDec 9, 2021
We appreciate your honest review and I would like to help out. Perhaps we can swap that pen out for you. I will be emailing you directly.