Valentina M.
I bought my first terp pen in December
I bought my first terp pen in December. I ordered a replacement pack of coils and it wasn’t in the package when it arrived. I contacted customer service and they got back to me less than 24 hours later and sent a replacement immediately. I recently ordered some more replacement coils to have on hand and the package was showing delivered but I had not received it. I reached out to customer service and again I was contacted within 24 hours. The customer service I have received when dealing with BT has been amazing!!! Thank you all!!!
Response from Boundless TechnologyMar 2, 2022
Thank you for the kind words and please reach back out if you need any further assistance!


