Jennie
Shit products
Shit products. Will never buy again. The pen hardly works right. Coil fell apart after a few uses. I even got 2 pens and they both were the same.
Boundless Technology has been manufacturing vaporizers since 2016 with a focus on providing high quality wax vape pens and dry herb vaporizers. We always strive to create innovative technology that keeps portability, subtlety, and effectiveness at the forefront. Every vaporizer we sell is backed by a 3 year warranty for peace of mind.
Boundless Technology (bndlstech.com) has 275 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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275 approved reviews, newest moderated first
Jennie
Shit products. Will never buy again. The pen hardly works right. Coil fell apart after a few uses. I even got 2 pens and they both were the same.
Madison Vianne York S.
My experience was excellent, exactly as described. New item, excellent quality. Suitable size. Easy to use, the four different temperatures are excellent. The company is very responsible. Excellent shipping and good packaging. THANKS!! YOU.
Jelena S.
They are scammers, they have several names for trustpilot, because of many red stars. Since last year I try to get my refund. I paid June and July, unsubscribed for August, my SEO check them, all fake. Money back guarantee-it is a lie. I gave them some time, then asked for refund. Emma Wilford is support agent, always promises the refund will be done. It is almost a year, I didn't get refund, nor backlinks.
Darth S.
2 stars is generous, I really should be only giving one, but I genuinely love my Spectrum. HOWEVER, just like the majority of the reviews say: the battery life on these pens is bulls**t. Well, at least the ones that haven't very obviously been paid for or written by ai. I clean my spectrum every day (sometimes every other, I'm lazy,) I treat it with care, and keep it fully charged; this "maintenance" regimen has kept my device in great condition (knock on wood.) Up until recently, my only complaint was the actual PRICE of the coils (Ceramic, NOT QUARTZ,) but I accepted that I would pay a higher price for a consistently good product, so I always purchased them directly from the Boundless website. About three or four months ago, the same exact coils I had been happily ordering for months started to fail on a more regular basis; several of them would only heat on one side, which rendered them less effective but still useable in a pinch, but several didn't heat AT ALL. So unless I get lucky and one works, or I just keep using a burnt ass coil for awhile, I can't use my Spectrum pen at all. I no longer recommend this company to my friends, but rather forewarn them; the "consistently good" product I've come to rely on has now (generously speaking) reached "inconsistently good." When I contacted customer service about this, I didn't get any reply until the third time I sent in an email; they told me to SHIP THE COILS BACK TO THEM, knowing damn well you should not ship used coils like that. PLUS I'M NOT PAYING ADDITIONAL MONEY TO SEND THEM THEIR OWN DEFECTIVE PRODUCT.
Brandy B.
This company will not get back with me on a product that will not work. Have left multiple messages. Customer satisfaction is not on the agenda I guess. Products are trash if they can’t stand by them as far as I am concerned.
Robert B.
What went wrong this time you ask? It would have been easier to ask what went right? Because the answer would be absolutely nothing! The warranty stated on the website and the warranty on the packaging contradict each other and basically prevent boundless technology from having to replace any of their faulty devices. The dirt pan I purchased states on the box that the warranty covers manufacturing defects and boundless technology will replace or fix the unit provides a one-year limited warranty on the unit and a 90-day limited warranty on the coil. In addition, boundless technology claims it can only honor warranties for merchandise purchased on their website all others need to return to the place of purchase. However, curaleaf dispensary in Cuyahoga Falls tells me they won't replace it. It's a bunch of double talk from both of them. Bothcura leaf and boundless technology continue to rip people off while making a fortune.
William S.
Will not honor their warranty on a product that didn't work out of the box. Followed all of the required steps and they said too bad, it's been over a year. It hasn't. There are many Vaporizer companies out there with great products. This isn't one of them. Shop somewhere else.
Jim M.
The battery life absolutely sucks and the light to indicate the battery is dead is near impossible to see if you are using the pen you need someone to watch for the flashing light. Would not recommend buying one unless you really like the portability.