Jackie A.
Great experience!
Have had a great experience so far. The dr visit was thorough and all done via a chat messenger. Meds arrived quickly following. Definitely recommend!

bmiMD, based in NYC, is a healthcare technology company specializing in weight loss and longevity. Founded by seasoned healthcare professionals with over a decade of collective experience, we offer telehealth, prescription, and technology fulfillment services across 49 states.Our mission is to revolutionize individualized weight management and help you achieve your weight loss goals. As the premier telehealth platform for GLP-1 treatments, we deliver tailored weight loss solutions with continuous access to our dedicated team of providers and a personalized care regimen. bmiMD provides access to groundbreaking GLP-1 medications, including compounded Semaglutide and Tirzepatide.We prioritize convenience and affordability, offering doorstep medication delivery and transparent healthcare services. With round-the-clock support from our care team, bmiMD delivers a comprehensive telemedicine experience, empowering your journey to better health and well-being.In addition, we provide clinical oversight, metabolic testing as needed, and ongoing support from board-certified physicians. Our goal is to foster a healthier, happier you through our advanced weight management solutions and unwavering commitment to your success.Choose bmiMD for a transformative approach to weight loss, and let us guide you toward achieving your health and longevity goals with our expert care and innovative solutions.
bmiMD (bmimd.com) has 839 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Jackie A.
Have had a great experience so far. The dr visit was thorough and all done via a chat messenger. Meds arrived quickly following. Definitely recommend!
Tara
So far everything has been done fast and efficient with the medication working well . 8 have already lost some and look forward to losing more. The process has been simple and easy . As well as just a bit of nausea but that is also taken care of by the doctors here so I appreciate all the help and quick response and the delivery process through it all.
Lisa M.
The customer service I received was exceptional. I was having a problem with the website, and after a few emails, they called me and got everything resolved. My account was set up and meds shipped quickly. Other than my computer issue, the whole process went smoothly. Very satisfied and highly recommend!
Tammi
The entire process of on-boarding was quick and simple. Blood work orders easy to get done at a local Quest lab. They sent in a prescription to my local pharmacy for anti-nausea medicine, I've seen people complain about paying out of pocket, it was only 75 cents. Had a slight issue with the product during delivery, immediately contacted customer support and was helped immediately. Everyone I dealt with was a pleasure and answered all my questions promptly.
storme
Scam. They lure you in with reward incentives and load you up with them. Let you apply them all to your next order (which is ridiculously priced to begin with) and then without notice or any sort of reason just take them away. If you don’t constantly check your account they will end up charging you more that you thought. When I reached out to them the exact response I got was “As per our guidelines, bmiMD reserves the right to change the number of bmiRewards earned per program or transaction at any time without notice”. Essentially they will charge you unauthorized amounts and basically give you the middle finger after. Super despicable marketing and customer service. It’s unfortunate cause the the product works but the way this company operates is disgraceful in my opinion . In response to the completely vague and inaccurate response- how on earth is providing someone rewards - knowing full well it was not a “new customer” - and then just taking them away without notice and fully intending to charge me more than authorized?! You mislead with intention. I find it disturbing
Response from bmiMDAug 6, 2024
Hi Storme! Thank you for bringing this to our attention. We are sorry to hear about your experience and appreciate your feedback. We strive to provide clear information about our rewards program, including the terms and guidelines that govern it. We regret any confusion or inconvenience this may have caused. Our intention is never to mislead our members, and we take these concerns seriously. Based on a further review of your account, introductory offers are only for new members and cannot be combined with bmiRewards. Thank you -The bmiMD Team
Cheri B.
So far my experience with bmiMD has been good. I have been on the program for almost 90 days and have lost 20+ pounds. I have not experienced any side effects with the medication. I plan to continue with this excellent program as long as I continue to lose weight.
A C.
I loved the service and medicine options. I felt heard. It was quick and easy to get started. Shipping is also timely and packaged well. Very happy.
Amanda
I signed up with BMIMD through a Groupon which was $25 for a months worth of medication. They still needed my credit card on file so I went ahead and applied my credit card to the account. Well, after the month was over I was sent another months worth of medication & charged $400! I have seen many other ads for the weight loss medication and they all are HALF THE PRICE OF BMIMD. Some are even less than half the price. Also, they act like you will have a consultation with a doctor before starting then program but the only interaction I have had with anyone is when I wrote to my physician that I needed more Zofran. He called me in 4mg of Zofran x 15. That's the lowest dosage of Zofran you can be prescribed & I have been so completely nauseated that I've had to lower my dosage of the medication & now I've gained back 5 pounds in the last week. I just feel that the nausea is so overwhelming that the doctor could have at least called in 8mg of Zofran. That's what I asked him to do and he still wrote for the 4mg. I usually have to take 2 of them to get my nausea under control. I feel I would have a more successful experience with this weight loss journey if the fatigue and nausea weren't so overwhelming. I bought sneakers and head phones to incorporate a workout regimen along side with the medication but, so far I haven't been able to go due to the side effects. Lastly, I've noticed a difference from month to month about the color, amount, and potency of the medication from the Compound Pharmacy. I understand that there is B12 in the medication which gives the liquid a red color - but when I got my first order the tint was a very light pink, and this month the color is blood red which makes me wonder if the B12 is inconsistent then what about the actual medication? All in all, I've lost 20 pounds in about 2 months. I've been on the medication for about 4 months. I was to the point I lost 30 pounds but when the nausea became unbearable I lowered my dose and I ended up gaining some weight back. In the beginning I was losing weight too fast in my opinion and it wasn't healthy in my opinion. For those of you thinking about taking this medication my advice is do your research about what companies provide the medication, their price point, and credibility. Also know that unless your planning on staying on the medication permanently, you still need to have a healthy diet and exercise. You may not lose the weight as fast if you did it by just changing your diet and exercising but in conclusion that is what it comes down to. You can use the medication as an add-on to losing your weight but the side effects to these drugs are very real, and may make you so sick that your confined to your bed (which happened to me). Even though I was losing weight at a very fast rate, my depression increased because all I could do was lay in bed due to the fatigue and nausea. I wasn't eating either, I had to physically force myself to eat in hopes that it may make my nausea go away. I even got so sick while I was driving that I threw up all over myself and my car. So everything I have written above is true and that's what's been my experience. I hope this helps those who are debating on whether or not to try the drug. For the amount you pay for this website's program I would think they would have a support coach and a more sophisticated website that has AI (which they have said they are going to do), information about exercises, healthy recipes or Cook book recommendations, a support group chat. Paying $400 a month for 4 shots of medicine and 4 syringes without any form of support or other useful tools just isn't worth it to me. Good luck on whatever path you take.
Response from bmiMDAug 4, 2024
Hey Amanda! Thank you for sharing your detailed feedback. We take all comments very seriously and appreciate the opportunity to address your concerns. Firstly, we are sorry to hear about the challenges you've faced with our service. We understand the importance of a smooth and supportive experience, and your feedback is crucial in helping us improve. Regarding the pricing and billing, we apologize for any confusion. Our aim is to provide high-quality care and support at competitive rates. To enhance transparency, we now offer bmiRewards, allowing you to save on your monthly refills while staying compliant with the program. We're excited to announce that we will soon introduce new features, including a more sophisticated website with AI integration, support coaches, exercise videos, healthy recipes, and a support group chat. These additions are designed to enhance your experience and provide comprehensive support throughout your weight loss journey. Your health and well-being are our top priorities. A bmiMD team member will contact you to discuss your concerns in more detail and find a solution that works for you. We value your journey and want to support you in every possible way. Please email us at [email protected] with the subject line "TrustPilot." Thank you for your patience and understanding. We look forward to resolving this and providing you with the best possible service moving forward.