DEAN
They dropped the ball
I needed things for a weekend ride - leaving on Friday - so I ordered them the prior Saturday. When I didn't receive any confirmation, I called BlueSky first thing Tuesday morning (9am their time) and asked why. They said my credit card didn't process and were going to call me, but weren't certain when. I told them they could have followed up sooner. I gave them new credit card information, but stressed that I must have the items on Friday. The rep confirmed with a supervisor that they would arrange shipping so I would get things Friday. I asked them to be certain - and he said they were. As you may guess - things didn't come until Saturday, which pretty much messed things up. They didn't do what they said, even if it would have cost them a few bucks in 3-day shipping. On top of them charging for shipping and their silly handling fee, I may never shop at Blue Sky again.


