Blueprint BryanjohnsonReviews of blueprint.bryanjohnson.com

Highly professional and very knowledgeable. Customer service always makes me feel heard and appreciated. I also have benefited from the products sold on the website.

Great products, but horrible shipping and customer support! They gave FedEx the wrong information about my package (I talked with FedEx), so I couldn't receive the package. Customer support is very slow and useless. It's been one month since I placed my order, and I still haven't received my package or gotten my money refunded.

It’s ridiculous that customer support doesn’t answer back. Received a second shipment of vitamins and drink to find out the essential softgels broke in the bottle. Just a red mess and I sent pictures. Anyway, sent a note to customer service last Monday and again on Wednesday and now sending a third inquiry. Customers chasing is a really bad model for support and there is no phone number.. I really like the product but for the price, it’s unreasonable for customer service not to resolve damage goods.

I spent £280 on Blueprint (Order #251101). The money was taken from my account and I never received my package after 1 month waiting. I’ve contacted customer support 3 times and had no response back. I don’t think i’ll ever see my money again or get the products I paid for. UPDATE: Issue now resolved. I had to use a different email address for customer service which was not the link on the website. It may be an erroneous link. Once I got through to an agent they resolved the issue within 24 hours. As a result, I am increasing my rating from 1 star to 4 stars.

Not a review of their products, but of their logistics and customer support. Their international shipping is a joke, and their support is non-existant.