BluelandReviews of blueland.com

Products are great BUT their Customer Service is the worst. If you don’t have a problem then great, buy their products. BUT, if you ever have an issue or a problem, don’t expect Customer Service to be of any help. You’re ____ out of luck. I entered a sizable order and immediately after it went through I noticed I didn’t receive the discount I was offered. I tried calling but no answer. I wrote to them multiple times before I received a response which clearly indicated they hadn’t even read my correspondence. Finally, after weeks of going back and forth asking someone to actually read my issue someone responded and asked what my discount code was that I used to expect the discount. Well my bad I guess, because after weeks of trying o get help I had no idea what it was. They are no help. I never received the discount. So, in my experience their Customer Service SUCKS the big one. BUYER BEWARE UPON FURTHER REVIEW… It is obviously the policy of Blueland to not respond to the customer in a timely fashion in order to address their issues. From their response, they are perfectly satisfied with their policies of not aiding customers. Too bad you can’t leave a zero star review because their customer service policies don’t even deserve one star.

I am loving ALL of the Blueland products!

The shipping/delivery amount of time was very delayed and the partner company that delivered the order uses unprofessional and incompetent drivers who are the final component of getting your order to you. Big hiccup in actually receiving order from the delivery driver which caused further inconvenience and little confidence in the shipping to delivery process.

I have now orders 3x from this company. The first time, my dishwasher tabs came mostly powdered. I messaged the company and they immediately sent me out a new order-no questions asked. Amazing customer service. Now for the products. I adore their laundry tabs. Overpowering smell initially but laundry smells nice after. Their window cleaner is up to par with windex. Dishwasher tabs leave my dishes streak free and spotless. Hand soap concentration seems a bit off, I don’t like the floral smells but the lemon one is good. We ended up using 1.3 tabs to make it the correct concentration for us. Overall they have great products and stand behind them. So thankful to have found a good company and am reducing my plastic footprint!

The first time I ordered from Blueland, the laundry tabs did not dissolve correctly in my front-loading washer, and it took two weeks for a response. I have since figured out how to work with the tablets (break them up first). The second time I ordered, they got my order wrong, and again, it took over a week for a response. I like their products, but their customer service is not good.

I ordered from Blueland over 3 weeks ago. They charged my card right away. I have emailed and sent chats numerous times but the only thing I get is an automated response. When I look up tracking the only thing I get is the order but no shipping information. Just a response would be nice.

Great company with great products and a great business model. They also provide awesome customer service. I’ve had a couple of occasions to contact them and have received satisfaction both times. I use several products from cleaning products to personal care products, and have shared many as gifts.

I ordered two SeaSalt forever tins but received two laundry tab tins instead. I've emailed Blueland twice but have received no response. The products are great but the customer service is rather disappointing thus the three star review.