Bluegreen VacationsReviews of bluegreenvacations.com

Horrible !!! Read the fine print. I used a company to get out of this timeshare with letters showing I no longer owe and Bluegreen still continues to drag my credit making it impossible to buy a home or refinance current properties. Worst decision I’ve ever made. Not to mention how aggressive they try and sell the dream to you only to find out you can never pay it off and if you leave it to your kids they are on the hook as well.

I recently spoke with Kym at Bluegreen and got the same response we've heard for months. We were told they can't release us from the maintenance fees because of the contract, and our only option is to pay another transfer fee even though our loan is already paid off. When I asked about the collections process if we couldn't keep paying, she couldn't even give me a timeline. After months of trying to resolve this, we're still getting the same answer instead of a real solution. I do not recommend anyone trust their sales presentation regarding Bluegreen.

We're honestly just fed up with Bluegreen Vacations at this point and really need to get out of our contract. Trying to book anything is a total headache, we can never actually find a room where we want to stay or when we are actually free to travel. On top of that the maintenance fees just keep going up. It's a huge weight on us since we're retired and on a fixed income now. Thinking back those seven-hour sale pitches were so aggressive, and it feels like we were pressured into buying based on a lot of things that weren't even true. We recently reached out to a Bluegreen specialist named Keshai Glasco to try and cancel, but it felt like she wasn't listening to us. We laid out everything about the high cost and the booking trouble, but she only pushed things that didn't help, like doing a title transfer or trying to sell through Pinnacle. We said no to both. It got to even more confusing when she started talking about termination if we stop paying and asked if we'd hired a lawyer, then just bluntly told us we wouldn't be getting a refund. We're exhausted from the constant runaround and being misled. We just want this whole stressful financial mess to be over and our contract finally closed out.

We have been with Bluegreen Vacations since 2003, and while we have mostly enjoyed our use of the timeshare properties we now are experiencing a major disappointment in trying to exit this expensive burden. We are both in our 70's and retired on a fixed income yet we continue to be buried under with maintenance fees that have now spiraled to just under $6,000 a year. We've invested over $80,000 across multiple upgrades only to be met with constant pressure to buy more. Our interaction with a Mr. Ferrer in 2022 was incredibly forceful and damaged any remaining trust in this company. It is very disappointing to feel like we are being manipulated and misinformed just so we can be trapped in a debt that we don't want, nor a debt to leave to our children. When we tried to exit they actually had the nerve to ask for an additional $8,600.40 cancellation fee. It feels deeply wrong for a profitable business to demand even more money from loyal owners who are dealing daily with life's struggles. We are done with paying maintenance fees and just want this package taken back with a fair refund. We reached out hoping for some compassion, but instead we feel totally and completely brushed off and ignored.

Bluegreen approached us at a retail store and promised a quick presentation, but they kept us there for half the day. The sales reps were very high pressure and completely misled us about what we were actually getting into. They said booking vacations would be a breeze and that maintenance fees would remain stable. Neither of those things are true. There is never any availability. The whole thing feels entirely pointless, especially since we found out they rent rooms out to non-members who get access to the exact same properties without the hassle. When we brought up our frustrations to them, instead of offering real solutions, they just pressured us into buying upgrades that didn't fix a single problem. Bluegreen is a high headache. Do yourself a favor and stay far away from this company. It is absolutely not worth the stress.

Do yourself a massive favor and stay far away from this company. We were originally promised a quick two-hour presentation, but they took our IDs at the door and basically held us hostage all day until we finally gave in just so we could leave. The salespeople will promise you the world, telling you that maintenance fees will never go up and that booking your dream vacation will be a breeze. It is all a complete lie. Our fees skyrocketed almost immediately, and there is absolutely never any availability when you actually try to use the points you paid for. Even when we eventually managed to book a trip, we were hit with unexpected out-of-pocket costs and didn't even get enough amenity passes for our whole family despite booking a room large enough for all of us. They will also try to lure you back in for what they call educational sessions on how to use your package, but it turns out to just be another high-pressure trap to squeeze more money out of you. Now that we want out, their customer service is basically non-existent. They ignore complaints, dodge calls, and refuse to offer any real solutions or fair exit options. Run the other way!

We were lied to from the getgo about the ease of resale and the ease of getting a time schedule. We went on a beach trip and salesmen spent hours trying to get us to upgrade. When my husband died, I asked them to sell our time because I am almost 80 and can't use it. I got such a runaround, they kept charging me for "dues" which kept going up. Please, don't get involved with any timeshare, especially Bluegreen!!!!!

Stay away from this business. They sell you on a cheap vacation package and then they overcharge for anything they can. Pushy sales tactics and bad service.