BluecompassrvReviews of bluecompassrv.com

The independent dealer I bought an airstream from plummeted off the cliff of customer service when the blue compass investment group purchased them. The staff went from A-plus to a group of thieves schooled in deception and customer manipulation. Their expressions say it all , like a person with Stockholm syndrome. Everything scripted and every transaction full of hidden fees and padded bills benefitting only the shareholders that know nothing about an RV.

I purchased my first ever trailer from Blue Compass RVs and the whole crew was very helpful and a blessing to work with. My agent, Dale Rickard, went above and beyond to work with me from start to finish of purchase. I couldn't be more happy with my Highlander & was blessed to have such caring agents to deal with.

Very disrespectful to potential customers. Would I recommend them? Definitely not. After applying for a loan and multiple calls to get an update, I was NEVER given the respect on an answer. My credit scores are average and credit worthy as I found out by a real RV dealer that cares about their customers. The sales, mgmt and finance department are a joke as I was warned prior about!

Fraudulent dealership. Lied about year of unit. Taking them to court

Be very careful with this RV dealer in Gainesville, FL. They absolutely took advantage of an elderly couple a few weeks ago. Sold them a trailer that they can't tow with their vehicle and then continued to lie about it. Sure.....the truck would TECHNICALLY tow it, but the pin weight dry was already overweight for the truck without any equipment, occupants, or fuel and water. This renders the vehicle absolutely overweight for the truck. This means if there is any sort of accident(Whether they hit, or are hit), they will automatically be liable and the insurance will not pay the claim. Once the concern was brought up, they said sorry about your luck. They also scammed them on the price and will not provide any signed paperwork. So....if you do business with salesmen like Ray that take advantage of elderly people, shame on you. A lawyer is going to have a field day with this one.

John, our Service Technician did an excellent job installing Flat tow system needs for our new Trailblazer. I wanted a reliable system for our safety and others on the highway, feel met every need and appreciate his work. Then Suzy also helped with us with the dollar savings by telling us about the Bluecompass RV Complete membership.

I paid 7.000$ for a solar system for a conversion van. I understand that is small change compared to what they normally charge for rvs. However, they agreed to install system. After that they said here you go. I tried to ask questions about it, since im new to the operation. Unceremoniously i was told install app, go to you tube. This does this and that does that. Have fun good luck. It was a custom install with no wiring diagram. When i started having problems with it they told me 100$ to diagnose. After tech got around to looking at it, he tightened a loose wire. 10 minutes and they charged me 125$ what a break they gave me. Smile to my face while there hand is on my wallet.

I have been trying to get my travel trailers.Water to the sink working, and it does not work.And they keep trying to give me excuses.I have to take it to the dealership again.Hopefully this time to get worked on. When I call the service department, they give me the runaround.Send me to 10 different people.All i'm guessing what's going on.