BluecompassrvReviews of bluecompassrv.com

UPDATE - Corporate made this one right. Updated my review Well, this is a fun one... Blue Compass repairs my gray water valve over the winter. I take the trailer out for the first time after the repair and the valve won't budge. I'm hundreds of miles from home or any Blue Compass, so I have to repair it at Camping World... I've now paid for the same repair twice! So, I figure it's no problem, right? I'll just contact Blue Compass and they'll reimburse me. Right? Oh no, apparently the General Manager has decided my $400 is worth the downside of my lost business and the negative word of mouth. I feel this is one of those customer service interactions that could have been a simple net positive without costing much to blue compass. I guess some companies just don't care. Lost my business for good and I'll certainly tell everyone I know.

We drove from western Illinois to Georgetown, Kentucky on September 12, 2024 to look at a 2021 Tiffin Wayfarer 25RW. Liked the vehicle and price was fair. We had a motorhome to trade in. The regional VP, Mike, was part of the sales process as well as Mike Reffet the salesman. They even offered to transport the new RV to Missouri for us to pick up. We appreciated that. When we got the RV two weeks later we discovered multiple items missing; ladder, booster seat and small table. The struts that hold up the upper bunk above the front cab are shot. The unit was dirty. I have asked Mike Reffet multiple times to see about getting those for us. He promises but never does anything. He was totally useless after the sale was made. We were told there was no prepayment penalty on the loan. There is. Byerly RV in Eureka, MO has been most helpful in doing the recalls for us and fixing things that needed to be done. I will never buy from Blue Compass again. Be warned!

Pardon my lack of rv knowledge. I’ve had my new camper over two weeks now, here’s what i discovered so far. They don’t tell you that each monthly payment comes with an additional fee to pay the bill each month of 20 bucks. I don’t use the awning, i finally did today to discover it’s broken,,I have a temp tag, when the real plate comes in , there is no place to put it.do I drill holes in the camper ? I don’t know. I have an aluminum step the I’m supposed to affix to the trailer, well? “Where?” Tires to wide it don’t go there, there is a step far under the trailer which useless, the aluminum step seems to not go there,the hitch has a motor to raise and lower. I specifically asked how do I manually raise and lower the hitch, was told to remove the cover, it appears that that was a lie. Now I’m waiting for the motor to burn out. Look I like this camper but finding out a few bugs here as welll as all additional fees , it scares me to think I’ve committed to upgrading in a year ish. Any hoo , I’m definitely getting an education