Tones S.
Shipping Lies
This is a company that does not have a good handle on shipping practices. I ordered and paid for a subscription, to prevent gaps in pain management. I picked 3 day priority. If you ordered around Aug 9th, know that pallet is current in limbo due to shipping management not alerting usps there were two sheets to scan at pickup. They are blaming usps for the delays, when they are the ones to drop the ball on this. While I did recieve a refund for shipping, they are refusing to do anything by the 20th. They will not send out my Sept subscription order ahead, even though they "hope" the issue will be resolved, claiming they do not have a way to bypass that. Any person in computers worth their salt knows that is not true. Bad practices, and I really do not appreciate being lied to about usps. They work hard enough as it is, so stop throwing them under the bus. I've been bothering them for days now, and got the actual truth from usps.


