JEN P.
BlockFi ended our long search for a…
Edit: We spoke to soon. BlockFi later filed Bankruptcy and kept our money and coin. ------------------------ BlockFi ended our long search for a good cryptocurrency firm, which offers reasonable customer support and now realize BlockFi is best. The search turned serious fast what with stunning news both the CFO and CRO of Celsius.Network arrested by Police in Israel on fraud, money laundering and sex charges. The Celsius CEO Alex M is alleged to have close ties to the 2 top officials well before they were hired by Celsius Network, making clients like myself disturbed and worried. After opening new accounts (very small and low funds) we discovered support was deplorable at 7 of the major crypto exchanges. One exchange took longer than 4-mos to respond to tickets. Others were also bad with no phone support (but BlockFi does). The other exchanges also seemed to hide the idendity of the CEO and officers, even the address of some exchanges was not easy to find. It's most welcome how BlockFi is so open, with their top-12 executives named and pictured on Blockfi.com site. IMO, it's worth it to deal with a reliable place who cares so much for customer support and worth a little lower APY or possibly higher fees and not a lot of coins to trade, which shortage of coins is a significant negative issue, which BlockFi can deal with by hopefully offering more. P.S. As far as I know the BlockFi bitcoin rewards CREDIT card is the only one out there. It's suprising the major credit card firms do not offer such a card and crypto exchanges only offer debit cards when credit cards have nice advantages vs debit.
Response from BlockFiJan 5, 2022
Thanks for the 5-star rating Jen! We are happy to have you as a client and hope you have a great experience with us!



