BlockFiReviews of blockfi.com

3.3209 reviews
Banking & Money
201 Montgomery St Suite 263, Jersey City, New York

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BlockFi

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About BlockFi

Earn interest. Buy Bitcoin. Borrow USD. Grow wealth. Do more with your crypto.

BlockFi (blockfi.com) has 209 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.

Also known as: blockfi.com
Website: blockfi.com
Category: Banking & Money
Location: Jersey City, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 51% of reviews.
Latest: Most recent review: May 2025.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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BlockFi reviews

Showing 89 reviews with 5 stars · Clear filters

KP
Jun 30, 2021
Was really helpful
Was really helpful
Response from BlockFiJun 30, 2021
Thank you KP for the review! We are happy to see that everything was helpful for you.
ibuy91410
Jun 30, 2021
Quick response and problem solved…
Quick response and problem solved within a day
Response from BlockFiJun 30, 2021
Thank you for the review! We appreciate your feedback.
Jon W.
Jun 30, 2021
Great customer service
I was waiting for my bonus to show up but it never did, I emailed the service team and they sorted out the issue immediately. Can’t fault them at all - great service and a great offering. Highly recommend!
Response from BlockFiJun 30, 2021
We are happy to see your experience with our service team went well! Thank you Jon for your honest feedback and recommendation (:
DJ
Jun 30, 2021
My issue was taken care of promptly and…
My issue was taken care of promptly and professionally!
Response from BlockFiJun 30, 2021
We appreciate your feedback DJ! Thank You (:
Daryl
Jun 24, 2021
Changed the game.
Changed the game.
Response from BlockFiJun 24, 2021
Thank You Daryl! We look forward to continue giving our clients the best experience possible (:
Patrick
Jun 23, 2021
Customer service is great its the best…
Customer service is great its the best out of any of the exchanges. The app is easy to use and very straight forward. The interest rates they pay are great and I also like how you can designate between a few different crypto interests that you can be paid in. No issues as far as sending and receiving crypto all my transactions were very smooth. So far the only issues that I have is that I cannot connect my Wells Fargo bank account. I can connect all my other banks but not Wells Fargo. Other then that I really like BlockFi. After I received the feedback from BlockFi below on how to add my Wells Fargo it worked. Again, this reaffirms that their customer service is the best. As such, I have upgraded my review to 5 stars.
Response from BlockFiJun 23, 2021
Thank You for your feedback Patrick! We are happy to see that you currently have a great experience with BlockFi. As for attempting to connect your Wells Fargo bank account to your BlockFi account, here is a option that our clients have done which worked. Go to https://my.plaid.com/ (not https://plaid.com/ - this will lead you to create a developers account if they do not navigate to the for consumers tab) 1. Click on "get-started" 2. Input phone # & plaid verification code 3. Continue to create account 4. Under Apps connected, Select BlockFi 5. Manage Connections 6. Disconnect WF 7.Try logging in again, and add the bank account as new
David B.
Jun 23, 2021
My # 1 Bank
Great digital assets Bank, easy to use, and very secure.
Response from BlockFiJun 23, 2021
Thank you David for your feedback! We greatly appreciate it!
Bill & Brenda M.
Jun 23, 2021
Provides easy convenient services
Provides easy convenient services to purchase cryptocurrency.
Response from BlockFiJun 23, 2021
Thank you for the feedback Bill and Brenda! We greatly appreciate it!

BlockFiReviews of blockfi.com

About BlockFi

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BlockFi reviews

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Quick response and problem solved…

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My issue was taken care of promptly and…

Changed the game.

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About BlockFi

About these reviews

More in Banking & Money, New York

Express Trade Capital

The Financial Gym

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BlockFi reviews

Was really helpful

Quick response and problem solved…

Great customer service

My issue was taken care of promptly and…

Changed the game.

Customer service is great its the best…

My # 1 Bank

Provides easy convenient services