Lonny S.
Management gave raises using my money
Management gave raises using my money, then declared bankruptcy. Management should be blacklisted. I hope they never work again.

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BlockFi (blockfi.com) has 209 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Banking & Money · New York, New York
Excellent
Banking & Money · New York, New York
Excellent

Banking & Money · Brooklyn, New York
Excellent

Banking & Money · Valley Stream, New York
Excellent
Showing 63 reviews with 1 star · Clear filters
Lonny S.
Management gave raises using my money, then declared bankruptcy. Management should be blacklisted. I hope they never work again.
Tanya N.
I feel like an idiot for trusting this company. Said all the right things to make me believe they were a legitimate company led by competent people. I read the terms and conditions that stated I could withdraw the money I put in whenever I'd like. I was lured in by the high interest rates and thought it would be a good way to build my wealth. But I was a fool. So much money I worked hard to earn is probably gone. How dare you steal from me! The founders are the biggest cowards I've ever seen. Can't even be bothered to face the people who they stole from and whose lives they might have ruined with their incompence. Can't be bothered to film a video? Can't be bothered to apologize? Even comments are locked on your Twitter announcements. COWARDS. FTX is not to blame. YOU are to blame for not doing your due diligence or being transparent to people who trusted you until it was too late for us to correct our mistakes and cut ties with you. Still paying employees astronomical amounts of money to stay with you while you're holding our money hostage? I hope Flori, Zac and the rest are living miserable lives. Many people lost their life savings because of you and feel like their lives are over. Do you even care, thieves?
Cody D.
Blockfi was a scam they advertised a service that obtained people’s crypto then filed Bankruptcy. Many people lost money.
Native King of S.
Scumbags, froze my 20K worth of ETH and BTC hope you get what you deserve.
Patrick R.
BlockFi uses arcane nuances in their agreements to rip off customers. I've discovered the BlockFi charge card is all of a sudden, not a BlockFi product. That is, BlockFi can freeze my crypto balances (code for stealing them?) but still insist I pay them for purchases charged to the BlockFi card. At a minimum, they should apply my crypto balance to my card payment. DO NOT do business with this dishonest firm that has mismanaged its finances and will make you pay for their recklessness.
Grey F.
I tried to add money to my blockfi It says us are not allowed to use this and fund acct
Dave K.
I used block fi for Crypto and then got a credit card. The CC company allows over $1000 in fraudulent charges to go through on the same day and I did not catch it because I did not look at my bill close enough, Today I saw these charges and called them and they said I could only dispute the new ones, the ones that were 96 days old, were past the 90-day limit and would not help me. They suck don't even use this company. - I did contact the Credit Card Company and they said the same thing. What is so messed up is that they allowed $1049.00 in charges to come though in a. 10 min period and never once contacted me. Yes I screwed up and missed the 90 day window but the fact that they even allow that many charges, there was I think 8-10 charges that same time period and not block is why they are a scam. Chase would never allow that to happen
Response from BlockFiSep 6, 2022
Hi Dave! Thanks for your feedback. The standard window for VISA transaction disputes is 90 days. For additional support, please contact our partner Deserve at +1 (833) 426-0304. Thanks!
Patrick P.
Honestly I was with blockfi for 4 years in the beginning it was great. Their interest rates dropped, and then origination fees rose, and there trading price compared to other exchanges is extremely low when you sell and extremely high when you buy. They don’t care about the customer, I am thinking about hiring an attorney to look into things with my loan and their rates. BEWARE!! Read other reviews!! Other exchanges offer a much better experience, and blockfi is extremely dishonest with your money. After referring hundreds of people in the beginning I regret doing it now. They are under investigation for their practices, and if your reading this pull your money out of their exchange. Such a waste of time and money!!! USE another platform. I recently just closed my credit card and account with them, one of the best feelings. DO NOT USE THEM!!! It is a bait and switch company and they are on their way out.
Response from BlockFiJul 25, 2022
Hi Patrick! Thank you for taking the time to write this review. We sincerely apologize for the experience you've had with us. We take feedback from our clients seriously and would love the opportunity to discuss any frustrations you've had while being a valued BlockFi client. Please feel free to reach out to our team at blockfi.com/contact and we will be happy to help!