Eileen C.
Awful Customer Service
I initially placed my order on 27th May. I had confirmation of the order but no other communication from the company. I eventually found out (not from Blissy) that the product had been returned to sender. I contacted their Customer Services explaining this and received a very short reply. I reordered the item, as it was a gift for my Mother, on 3rd July. Yet again no updates. When I queried as to why I was informed that due to the high volume of orders they were unable to manage any update. I find this incredible to believe. I have since checked on Shop it says the order does not exist. I have, over the years,ordered many pillowcases from Blissy without any problems and their product is without doubt amazing. I have emailed Customer Services again in the hope of getting some clarity.



