anonymous
Terrible customer service
Terrible customer service . Failed to deliver medication to pharmacy
Blink Health is listed under Pharmacy & Medicine.
Blink Health (blinkhealth.com) has 1,524 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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anonymous
Terrible customer service . Failed to deliver medication to pharmacy
Gerardo Gerhart V.
Unfortunately I did not read the first reveaus before passing my credit card, they offer free shipping of your medicine but obviously they do not tell you that they send it with the worst system that exists in the UPS Mail Innovations universe. inovation already tells you more or less what it is about. In each place of transit they keep your package for at least one week, it is not a day definite service, and there is no claim service, it is something similar that they transport your medicine for charity, the solution that Blink offered me is that they would send me free replacement of the medicine that sleeps in a UPS warehouse, obviously with the same UPS system, which would mean waiting another 20 days for it to arrive, now I will have to see how I can get my RX back to order the medicine in another place where they do not play with the client
David R.
I will attempt to convey my level of frustration, disappointment and regret I feel towards this company after starting to renew a prescription at 8 am and finally giving up in absolute horror as the realization that I allowed them to waste an entire morning of my life with zero to show for it at 11 am. The website was clunky and unresponsive, I thought perhaps it was my end but after checking it was them. It is difficult to navigate, links did not work and information I was seeking was nowhere to be found. I then called and was basically told I’m doing it wrong. Back and forth we go, it asks me to delete an order and then tells me I can’t purchase because I deleted my order. Wait time on hold was waaaybto long, finally get a lady who was nice and reassured me that it was all ok now, got it handled. Called the pharmacy and after a clumsy exchange of numbers and codes she assures me she’s on it. She calls back and tells me blink says there is no prescription. I tell her that’s ridiculous, they took the money out of my account and sent a confirmation email, gave her the numbers and she despite being the only one working in the pharmacy, took more time to help Me. Enter customer service rep Jacob. I ask him to help and he starts with the same bs as the last one and just rehashes the process which I’m very familiar with because I’ve had to do it 5-6x this morning! Smart mouth, cuts me off, no help and just wastes more of my time. Wasted my morning, wasted a pharmacists time, took my money buy didn’t deliver, was rude when I pushed back on the poor service. I can’t say this loud enough Run, don’t look back, use any of the 50 other companies that offer better service, prices and a much less frustrating experience
Raul V.
Absolutely, 100% not like the real cialis, at all. Unfortunately not even close. Don't waste your money. And I'm writing this review after taking it for 5 days straight and nothing. Not even a tingle. Extremely disappointing!!!
Leyre C.
We took a new prescription for birth control. It supposedly delivered in 4-6 days, but after 10 days we had not received it. We decided then to make another order for the same pill, this time to pick up in a local farmacy as we needed the pill on that date. They gave a thousand problems to the farmacy in which we wanted to pick it up, and apparently if we wanted to refill the we would need to do a new doctor visit because of some incompatibility with NY state law. A complete mess.
Jeremy R.
. . if you're there for their erectile dysfunction (ED) prescription and auto-refill program. They offer an ongoing promo that includes a complimentary instant rebate of the first month of their monthly subscription price (currently $9.95) and the first bottle of medication which in my case is 5 mg. x 30 pills of Tadalafil (generic Cialis). You only pay for the "doctor visit" which is not an actual online visit with a doctor -- it is merely the patient answering a batch of questions which will supposedly be reviewed by a physician. My response in which I was denied of any prescription for ED came in the form of a generic statement (likely a computer-generated response) advising me to seek medical help at a doctor's office or hospital, but offered NO specific explanation how they arrived at that determination. (1) I can assure you that none of my answers warranted me to seek additional medical help (also, I was/am not currently taking any other medications) (2) I called Blink Health and asked to consult with the doctor by phone or e-mail who supposedly attended to my case -- this is not allowed! (3) I was/am currently taking the EXACT medication/dosage that I was requesting with no adverse issues (4) Other than to get a Tadalafil prescription from an online doctor, I have not sought medical help since my appt. (over a month ago) and am doing fine, duh! :D So what's going on here?? It is not a tall wall to climb over for a doctor to approve an ED medication prescription. In fact, in many countries these are sold over-the-counter. Why do I think I was turned down? --because I said I was already taking it!!-- Blink Health offers the first prescription filled free because they want you to be subscribed to their monthly auto-refill -- which is currently $59.95 for the amount of Tadalafil described above plus $9.95/month to access the company's services = $69.90 total. When I purchase the same pills (1-month supply) through my local pharmacy, I pay $8.53 using my free Rx card that I got from an online website. So what Blink Health likely feared is that I would take advantage of their promo and then cancel before the first auto-refill would occur -- and they are correct! Why would I want to pay for their over-priced medication?! In case you missed it: YOU can pay MUCH less for an ED pill by going to one of the many websites that offer a free Rx card which avails you negotiated prices at most (almost all?) of the pharmacies in the U.S. -Also, you can get a prescription via an online doctor (an actual medical visit) for much cheaper than the Blink Health 1-month refill price -- my doctor appt. cost just $35 and after answering 4 or 5 simple questions regarding my ED condition, I was written a prescription for 3 months of Tadalafil. To fill the 3-months supply it cost me $12.15 using the Rx card previously mentioned. Including the $35 for the online doctor visit = $47.15 -- that's a savings of over $160 compared to Blink Health's cost! ($69.90 x 3 = $209.70 + doctor visit cost) -Even if I factor in the [single-use] promo, the first 3 months of medication using Blink Health would still cost about $100 more. Blink Health shelters their responsibility of the doctor visits accessed through their site by contracting an outside company rather than hiring medical professionals themselves. This way, when you get an ambiguous assessment, it's not their doing, and you're not allowed to directly access this contracted medical establishment -- how convenient for Blink Health. Oh, and no matter the result they keep your doctor visit fee (currently $5). That doesn't sound like a lot, but imagine all of the people who get turned down; it's a racket. My words to Blink Health: Your method in conducting doctor visits is highly unprofessional. Some of us American citizens rely almost solely on online medical services because we don't have health insurance. When a company abuses this format, it sends a bad message to regulatory authorities to continue allowing access to health care in this fashion. -- In a fair world, the CEO of Blink Health will spend some extended time in a prison cell for his company's shady business ways. .
Eric S.
When ordering Atorvastatin, make sure you have test panel results before you go to Blink. They took my $5 before I knew I needed to have the test.
THE HISPANIC F.
The products they offer are of quality but there are several aspects that make them not recommend their services. Your app is confusing and progressively the service becomes more expensive. The customer service is not decisive and quite rude. At first they promised urgent shipments but it really is not real.