BlinkReviews of blinkforhome.com

Viewing of the camera has become very foggy like there’s condensation on the inside and considering this is an IP rated waterproof device that should not happen, the customer service Person I spoke to asked me to send her an email with some vidio's of the camera viewing, I sent the email twice, both with 3 vido's attached and although they say they did receive the emails they say there was no attachments, that is a lie. I do IT and I know for a fact those attachments are there. I can see them in my sent box so the problem is with their system not receiving them or rejecting them so they need to get tyheir systems sorted out because I’ve now had to go to through Amazon to get a replacement. mmm...maybe that was their intention

About to throw all my Blink Devices because my account was not accessible. Support is very poor. Someone should change or change someone.

Currently have 3 out of 4 cameras that went off line and will not resynq with module. Very poor customer service/support I got an AI response to my email on this problem telling me how to sign up for the monitoring contract, nothing about my issue. Spend more time going up and down a ladder trying to get these things to work then it’s worth. Do yourself a favor and look elsewhere for security cameras.

I have a lot of Blink cameras and generally speaking they work well. A couple have had problems though lately and I've had to contact 'customer support'. A misnomer if ever there was! I was met with question after question after question (often seeking photos or screenshots too) - but never a helpful answer. It feels like a war of attrition - hoping the customer will eventually give up. Sadly the opposite happened - so called customer support gave up and now ignore my requests for help. This is not just poor service - it's treating customers with contempt. I doubt very much this feedback will change anything - any company that can ignore the level of negative feedback on here does not have customer service as a priority. I do hope though that anyone contemplating purchasing Blink cameras will realise that they will hopefully work OK - but if they don't- you will be on your own

I bought this camera because the sales guy said it didn’t need a subscription. After a couple of months, photos or videos would not save….i now needed a subscription. Garbage. Also, it didn’t want to work at all because of my VPN. Again…garbage.

I have had blink cameras for over 6years and have had nothing but problems. Cameras go offline all the time and the cameras are always picking up to late on people and things going bye. And no the new problems that have been happening. So you can set what you're picture will look like on the app. For instance I have a picture set for my front porch and it says it the side of the house. When clearly I am trying to look at the front porch but it is saying I am looking at the side of my house. Worst money I ever spent. In 6 years I have paid over $766.00 just for camera space and for the app. It is $10.59 a month. So I switched to eufy cameras. And they are so awesome. With 4 cameras and the home base with 360° cameras and night vision and talk back speakers on it and a flood light too. I got it for $821.00 and I don't have to pay a monthly payment. Just a one time payment for the system. So don't waste your money or time.

Bought 2 outside cameras. I had account previously and was not allowed to change my phone number for monitoring or logging on. Waited customer service horrible. Then I got an email 4 days later stating I entered the Dsn # wrong. Apparently there are no zeros but you can't tell the letter "O" from zero. Wanted me to re enter again and wait. So I returned them. Will not buy any of their products again.

Blink blocked access to my cameras and paid storage because their new app requires iOS 16 or above and my iPad will not accept the new iOS. I understand the importance of refining technology but Blink could have been respectful to a large user base by retaining the current level of service and added the additional service (some new viewing options) only in the newer version of the app. Instead, Blink puts you into an endless loop saying you need to update your app, then when you try to do it, it tells you you can't update it. The functionality of the system is essentially bricked. Inconsiderate!