Blindster.com Reviews | Read Customer Reviews of blindster.com

Blindster.com Reviews | Read Customer Reviews of blindster.com

Blindster.com reviews

465 approved reviews, newest moderated first

Lilly S.
Jun 17, 2026
Blind Test
I ordered one blind as I have had no previous experience with electric roller shades. Now that I know how they work and how easy it is to install them, I’ll never go back to manual. The process was easy and I got them a little faster than I thought I would.
Response from Blindster.comJun 23, 2026
Hi Lilly, thank you so much for sharing your experience. We’re glad to hear your first motorized roller shade was easy to install and that the process went smoothly for you.It’s also great to know your order arrived faster than expected. If you have any questions down the road, please don’t hesitate to reach out—we’re here to help.
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Ness
Jun 16, 2026
Ordered on May 4
VERY DISAPPOINTED IN CUSTOMER SERVICE Ordered on May 4, was suppose to be delivered in 5 days, got a notice that it was delivered a month later, but it was not delivered to me in Los Angeles instead in San Francisco, took 2 weeks for them to respond that the merchandise was damaged and sent back, so they will refund me. 6 weeks totally wasted, I will definitely never recommend them or ever order from them.
Response from Blindster.comJun 18, 2026
Thank you for your feedback, Ness. We’re very sorry for the experience you had with your order and the frustration this caused. While we show your order was placed on May 22, we do see that it was unfortunately damaged in transit by the carrier and returned to our production facility. Since the timeline had already passed, we issued a full refund per your request. We truly regret the inconvenience and hope you’ll consider giving us another opportunity in the future.
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Fiona V.
Jun 15, 2026
Spent hours hanging the brackets and…
Spent hours hanging the brackets and everything and now it's impossible to roll up and down. One person has to manually roll it and the other person pull down. Because the strings don't work
Response from Blindster.comJun 18, 2026
Fiona, we’re sorry to hear your shade is not operating correctly after installation. That’s definitely not what we want you to experience. A member of our customer service team has already reached out to you and will work with you to get this resolved as quickly as possible.
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Stephen
Jun 15, 2026
The shades are great
The shades are great, exactly as described. Fit is perfect. I had to get a different type of mount but that has nothing to do with you guys, it’s just the frame type. Only minor complaint was delivery took longer than expected.
Response from Blindster.comJun 18, 2026
Thank you so much, Stephen! We’re glad to hear your shades fit perfectly and are exactly as described. We appreciate your feedback regarding delivery timing and are happy you’re pleased with the final result!
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Adina M L.
Jun 15, 2026
Life saver!!
I needed two extra blinds in a shorter length and couldn't get them from my source. I wish I had found you guys earlier. Perfect match!!
Response from Blindster.comJun 18, 2026
Thank you so much, Adina! We’re thrilled to hear you found the perfect match and that we were able to help with your additional blinds. We really appreciate your feedback!
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Philip A.
Jun 15, 2026
Great customer service and shades
It was a real pleasure working with Blindster. I ordered three exterior shades and noticed I misordered the wrong size on one and had the chain on the other side. I was pleasantly surprise that they remade these $500 + shades at no cost to me only shipping. They came in and was able to hang them and they look fantastic and fit perfectly. Thanks Blindster.
Response from Blindster.comJun 16, 2026
Philip, thank you for your kind review! We’re so happy everything worked out and that your shades are now a perfect fit. It’s great to hear our team was able to help you take advantage of our Fit or Free Guarantee to make the necessary adjustments. We really appreciate you choosing Blindster!
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Eilene
Jun 14, 2026
Arrived in excellent condition and the…
Arrived in excellent condition and the fit and installation was great. No surprises, I got what I payed for.
Response from Blindster.comJun 16, 2026
Eilene, thank you for your kind review! We’re happy everything arrived as expected and that installation was easy. We appreciate you choosing us and hope you enjoy your new shades!
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Michelle
Jun 12, 2026
Excellent Service!
I replaced all of the window coverings in my house with cellular shades and faux wood blinds from Blindster. I had excellent customer service from them at that time. Fast forward eight months later and the lifting mechanism on one of the cellular shades wasn’t working properly. I contacted the company to see if it was still under warranty. A few emails with customer service and my new blind is already on the way. Blindster is super affordable and they have great customer service.
Response from Blindster.comJun 16, 2026
Michelle, thank you for your thoughtful review! We’re so happy to hear you’ve been pleased with both the quality of your window coverings and our customer service over time. It’s great that our team was able to quickly assist with your warranty claim and get a replacement moving for you. We truly appreciate your support!
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