Customer
Product left outside in the rain
Order went smoothly until delivery. They scheduled us for delivery from 8am-5pm so we made sure to stay home all day. Around 4:30pm I called the delivery office because nothing has been sent and someone was supposed to call 30 minutes before coming. Upon calling they said they have no record for my delivery. I was on the phone for quite a bit of time. Finally I checked the tracking number myself and it said delivered. I checked my ring camera notification and no one had rang the doorbell. I checked the videos and noticed someone dropped off something and left. I went outside and the fireplace is left blocking my garage door in the rain. We hurriedly moved it inside because it has been raining and was about to be pouring. They made us stay home for a whole but no one called, and when they delivered they didn’t even knock or ring. Terrible service.