blankstreet.comReviews of blankstreet.com

I usually visit this store Tottenham Court Road in the summer i didnt realise as 8t was warm weather that the ice is to the rim of the glass but as I visited in the colder days I requested for no ice they said its the company policy they have to give ice i was shocked I even told them I jave a sore throat but I was still given ice to the brim I was so angry instead my daughter drank it I visited a few weeks later T4 they were so good comparing to Blank Street as they gave me a large Matcha without ice and it was nice and cold wont ever go to Blank street again

Zugab Marian tasnim were absolutely amazing at serving me today. I had an absolutely exquisite time today. Definitely coming back.

Terrible coffee, I sent it back - undrinkable, no hot chocolate. app no longer working.

Great service and brilliant food and drinks as always, server Emmy was fab

The staff at Gloucester Road Blank Street are my favourite humans ever. They always make my day and I look forward to seeing them daily! Special shoutout to Ladan, Ibtisam, Maxine, Diana, Channa, always impeccable and brilliant customer service!

Great coffee

1st visit to the bullring store. I ordered and paid for a skinny flat white (i had to settle for semi skimmed milk). After too long a wait, I was offered only full fat; disappointing.

I had a really unpleasant experience at the Blank Street King’s Cross store on 18/10/2025 around 8:50pm. I’d travelled quite far to treat myself, but when I arrived I urgently needed the toilet. Even though the store didn’t close until 9pm, the toilets had already been cleaned and locked early. Staff refused to let me use them, even after I explained my situation. They offered me a refund since I wouldn’t have been able have my drink and travel all the way home needing the toilet, but then one of the young male staff members started giving me attitude and speaking to me sarcastically. He even asked if I’d still want to use the toilet “if it wasn’t clean” — yes, I would have, because I was desperate. Instead of being understanding, he continued to argue and was really rude until I left the store feeling upset and angry. As a regular Blank Street customer, I found this behaviour completely unacceptable. Toilets should not be closed before the store itself closes, and staff should treat customers with basic respect. Some people, like myself, have medical conditions that make access to toilets important. A completely wasted trip and a horrible experience — I won’t be returning to this location.