blankstreet.comReviews of blankstreet.com

Matcha tastes good but is not worth the shockingly bad customer service. I never experienced staff as rude as as unhelpful as the Birmingham branch, and this is based on more than one visit

The product are really good but the customer service is absolutely horrendous! There are so much staff in each store and they are always on their phones or chatting to one another instead of serving people in line. Additionally, there is no respect for customers time. I just left a store waiting 3-4 minutes before someone even said hi to me to then let me know that they were out of matcha. Honestly it is such a joke which is such a shame given that the products are amazing.

I was looked down upon a friend when I chose another coffee chain over blank street coffee when we met. Hence, out of curiosity, I decided to visit the place. To be honest, all the portion sizes are huge. They don't even have one item that you can buy with coffee that is not a huge portion size (think abt keeping a biscotti or a small shortbread ). Have been there twice and the Baristas always fill the coffee upto the brim of the cup :(