Hi Lorena,
Thanks for your great comments. We're delighted you had a great shopping experience with us and that you love your new products.
Deirdre,
Customer Care,
Blank Canvas Cosmetics.
SH
Shauna H.
Defently buying from here again
Great products and arrived very quick
Response from Blank Canvas CosmeticsAug 22, 2019
Hi Shauna,
Thank you for your great comments and feedback. We're happy to hear that you've had a great shopping and delivery experience and that you love your new products. Thanks for shopping with us!
Deirdre,
Customer Care,
Blank Canvas Cosmetics.
AM
Alison Mc D.
So delighted with all my purchases
So delighted with all my purchases. The makeup and brushes are just amazing. Thank you
Response from Blank Canvas CosmeticsAug 22, 2019
Hi Alison,
Thanks for your great comments and feedback, we really appreciate it. We're delighted to hear that you love your new products.
Deirdre,
Customer Care,
Blank Canvas Cosmetics.
TI
Tina
Great service
Great service, fast delivery, no issues
Response from Blank Canvas CosmeticsAug 20, 2019
Hi Tina,
Thanks for your great feedback! We're delighted to hear that you had a great shopping experience with us and for your valued custom.
Deirdre,
Customer Care,
Blank Canvas Cosmetics.
HA
Hamza A.
Where is my order : 28650
Hi , it's not professionnal , i've been waiting for my order since 2/8 and now it's 19/8. Ordre number : 28650. I will be waiting for an answer
Response from Blank Canvas CosmeticsAug 19, 2019
Hi Hamza,
Thank you for your feedback. We're sorry that you are experiencing this delay and as we have mentioned in private emails to you, we have contacted any postal providers involved.
As your last tracking update shows that your parcel is still in transit to you, we are sorry that we cannot do anything to speed up the shipping time to you.
We are aware that this is taking a little longer than expected to arrive to your country, but please be aware that we have no control over the postal services of any country or how long it takes for parcels to arrive.
We expect parcels to arrive to international destinations in the guidelines set out in our delivery terms on our website, however these are estimated delivery times and unfortunately not under our control.
As mentioned in our emails to you, we will update you as soon as we have had a response from the postal services.
Deirdre,
Customer Care,
Blank Canvas Cosmeticsl
Update:
Hi Hamza,
We've resent your order and you will receive your new tracking code shortly.
We are doing our very best to locate your original parcel and unfortunately investigations like these with the postal services can take some time.
We aim for seamless delivery for our parcels, but unfortunately this hasn't been the case for you.
Have a lovely day.
Deirdre,
Customer Care,
Blank Canvas Cosmetics.
RT
Ren�ta
Fast shipping
Fast shipping. The brushes are very soft.
Response from Blank Canvas CosmeticsAug 19, 2019
Hi Renáta,
Thanks for your great feedback and comments.We're delighted to hear that your brushes arrived to you quickly and that you love our brushes.
Deirdre,
Customer Care,,
Blank Canvas Cosmetics.
JM
Joanne M.
Always a pleasure
Always a pleasure, fast service, great products, especially when you get 40% off!
Response from Blank Canvas CosmeticsAug 19, 2019
Hi Joanne,
Thanks for your fantastic comments! We really appreciate it and are delighted to hear that you lhad a great shopping experience with us. Enjoy your new products.
Deirdre,
Customer Care,
Blank Canvas Cosmetics.
LA
Laura
Fabulous product and delivery all the…
Fabulous product and delivery all the way from ireland to Uk
Love them - recommended by Laura mua
Response from Blank Canvas CosmeticsAug 19, 2019
Hi Laura,
Thanks for your great comments and feedback. We're really delighted to get feedback like this. We hope you enjoy your new products and thanks for shopping with us.
Deirdre,
Customer Care,
Blank Canvas Cosmetics.