michael T.
Great Company
The products that is produced by this company is second to none. Very good products, fast shipping and excellent customer service. Keep doing what you are doing.

Welcome to Blackline Car Care – Your go-to destination for premium automotive detailing products! We are an e-commerce brand dedicated to providing top-notch car care solutions for enthusiasts and professionals alike. While we currently do not offer local pickup, stay tuned as we have exciting plans to expand our services soon. Explore our wide range of high-quality products and elevate your car detailing experience with Blackline Car Care.
blacklinecarcare.com (blacklinecarcare.com) has 54 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Auto Parts & Wheels · Boardman, Ohio
Excellent

Auto Parts & Wheels · Eastlake, Ohio
Excellent

Auto Parts & Wheels · Westerville, Ohio
Excellent
Auto Parts & Wheels · Cleveland, Ohio
Great
54 approved reviews, newest moderated first
michael T.
The products that is produced by this company is second to none. Very good products, fast shipping and excellent customer service. Keep doing what you are doing.
William B.
It looked nice, but it wasn’t what I expected. It didn’t perform to the level that they advertised and way smaller than it looks ….i do auto detailing and I would not refer this to my friends…I gave it 2 stars because they did deliver it in a timely manner and it was packaged nice .I’ve bought these towels from other makers and I love them .I probably wouldn’t suggest it for anyone. I kind of feel ripped off.
Jim D.
Easy to order, fairly quick to arrive, and a towel that performs as advertised.
Michael
While I haven’t used the drying towel yet, I have used the BLACKLINE® VIONYX CERAMIC PROTECTANT and it went on very easy and buffed to a clear beautiful shine. Now I can’t wait to see how durable and long lasting the shine is!
William P.
Great price, great bundle and super customer service.
Carey C.
Well-constructed material quick delivery and a fantastic price. Thanks for making it easier to maintain a new car look in less time.
Ricardo C.
Delivery was quick with updates on eta. From the packaging alone you know you're receiving a high quality product. You won't be disappointed the products are as advertised!! I only use the best on my car from aftermarket parts to maintenance and of coarse it's weekly ''day at the spa''
Cassie Collins B.
I really do like their products, which is why this review is disappointing for me to write. I’ve ordered the drying towel, clay towel, microfiber towels, microfiber wash, Reset Spray, air freshener spray, wheel cleaner, degreaser, Spray Gloss, window cleaner, and detail brushes, and I’ve been happy with all of them. I have two complaints. First they advertised a mystery gift bag with orders over $75. My order qualified but I received the same keychain I’d already gotten as a free gift with my first order. I appreciate free items, but that wasn’t what I expected from a “mystery gift bag.” Second, the sprayer on my window cleaner was defective. It leaked about half the bottle on two separate occasions. My products are stored inside my house, and I clean my car with the AC on, so this wasn’t caused by heat. I even sent photos showing the leak was coming from between the sprayer and the cap, not the nozzle. I understand I was outside the replacement window. What disappointed me was the customer service. Instead of acknowledging that a sprayer can sometimes be defective the response focused on explaining how to use the nozzle, making it feel like the issue was being blamed on user error. I don’t need them to mansplain to me how to close a sprayer nozzle (insert eye roll here) As a small business owner myself I know policies are important, but a little empathy would have gone a long way. I love the products but I wish the customer service matched the quality
Response from blacklinecarcare.comAug 6, 2026
Thank you for the detailed review, and for sticking with us across that much of the lineup. That means a lot. Reviews like this helps up get better. On the gift bag: it really is a mystery, which means it is randomized rather than curated per customer. Drawing the same item twice is a bad roll and I understand why it felt underwhelming after an order that size. It is not the experience we want repeat customers to have, and we are looking at how to keep duplicates from happening. On the window cleaner, every sprayer we ship gets checked, but no trigger supplier is perfect and I am not going to tell you what you saw did not happen. I am sorry the exchange left you feeling talked down to. That was not the intent, and it is not how I want our team to come across. Rather than sort this out in a review thread, I would like to talk to you directly. Email me at [email protected] and put this in the subject line "Trustpilot support". It will come straight to me and I will see what I can do for you.